Customer Service Representative Jobs in Lebanon, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Meadowview, VA (13 miles from Lebanon, VA)
- 14 hours ago
- Meadowview, VA (13 miles from Lebanon, VA)
- 14 hours ago
Req ID: 453671 Address: 13365 Glenbrook Ave Meadowview, VA, 24361 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
- Abingdon, VA (9 miles from Lebanon, VA)
- 3 days ago
- Abingdon, VA (9 miles from Lebanon, VA)
- 3 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing...
Banking Customer Experience Specialist - Onsite
- Bristol, TN (24 miles from Lebanon, VA)
- 3 days ago
- Bristol, TN (24 miles from Lebanon, VA)
- 3 days ago
High School Diploma or equivalent 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Able to work independently Have excellent communications...
Customer Service Representative
- Bristol, TN (24 miles from Lebanon, VA)
- 4 days ago
- Bristol, TN (24 miles from Lebanon, VA)
- 4 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Remote Customer Service Advocate
- Bristol, VA (21 miles from Lebanon, VA)
- 5 days ago
- Bristol, VA (21 miles from Lebanon, VA)
- 5 days ago
Bristol, VA, USA | Hourly | 17.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time | Health, Dental, Vision Coverage, and other employee...
Remote WorkCustomer Service Sales Representative
- Bristol, TN (24 miles from Lebanon, VA)
- 15 days ago
- Bristol, TN (24 miles from Lebanon, VA)
- 15 days ago
6082 - Bristol - 449 Pinnacle Parkway, Bristol, Tennessee, 37620 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
- Bristol, TN (24 miles from Lebanon, VA)
- 25 days ago
- Bristol, TN (24 miles from Lebanon, VA)
- 25 days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
- Bristol, TN (24 miles from Lebanon, VA)
- 25 days ago
- Bristol, TN (24 miles from Lebanon, VA)
- 25 days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food....
Pharmacy Customer Service Associate
- Bristol, VA (21 miles from Lebanon, VA)
- 27 days ago
- Bristol, VA (21 miles from Lebanon, VA)
- 27 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Sales Consultant - Customer Service
- Bristol, TN (24 miles from Lebanon, VA)
- 27 days ago
- Bristol, TN (24 miles from Lebanon, VA)
- 27 days ago
6082 - Bristol - 449 Pinnacle Parkway, Bristol, Tennessee, 37620 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Seasonal Retail Sales Associate
- Abingdon, VA (9 miles from Lebanon, VA)
- 60+ days ago
- Abingdon, VA (9 miles from Lebanon, VA)
- 60+ days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Service Rep(06184) - 920 West State Street
- Bristol, TN (24 miles from Lebanon, VA)
- 90+ days ago
- Bristol, TN (24 miles from Lebanon, VA)
- 90+ days ago
Company Description Job Description Take customers orders Qualifications Additional Information
ACE SALES ASSOCIATE LEBANON, VA JOB SUMMARY: Upholds the Core Values as determined by the management team. Primary responsibility is to Amaze Every Customer Every Time. Sales associates are...
Customer Service Representative - Full Time
- Bristol, TN (24 miles from Lebanon, VA)
- 30+ days ago
- Bristol, TN (24 miles from Lebanon, VA)
- 30+ days ago
JOB TITLE Customer Service Representative SUMMARY: Responsible for greeting consumers and visitors in a professional manner....
Retail Customer Service Associate
- Bristol, VA (21 miles from Lebanon, VA)
- 30+ days ago
- Bristol, VA (21 miles from Lebanon, VA)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Lebanon, VA
Moving to Lebanon, VA? Find some basic demographic data about Lebanon, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lebanon, VA
Highest Education Level
Customer Service Representatives in Lebanon, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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