Customer Service Representative Jobs in Henrico, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Richmond, VA (12 miles from Henrico, VA)
- 5 hours ago
- Richmond, VA (12 miles from Henrico, VA)
- 5 hours ago
resolution....
- Chesterfield, VA (18 miles from Henrico, VA)
- 1 day ago
- Chesterfield, VA (18 miles from Henrico, VA)
- 1 day ago
PT Customer Service Leader Posting Date: 04/13/2025 Location: Chesterfield, VA Category/Area of Expertise: Retail Operations Job Requisition: 427272 Address: USA-VA-Chesterfield-6201 Belmont Road...
Aldi Store Associate - Customer Service/Cashier/Stocker $16-$35/hr
- Hopewell, VA (19 miles from Henrico, VA)
- 1 day ago
- Hopewell, VA (19 miles from Henrico, VA)
- 1 day ago
No experience requited, hiring immediately, appy now.We offer a flexible schedule, insurance benefits, and a fast paced exciting work place where you can refine your skills. Our store employees...
- Richmond, VA (12 miles from Henrico, VA)
- 2 days ago
- Richmond, VA (12 miles from Henrico, VA)
- 2 days ago
Help desk management or call center experience preferred. Special Instructions You will be provided a confirmation of receipt when your application and/or resume is submitted successfully....
- Petersburg, VA (21 miles from Henrico, VA)
- 2 days ago
- Petersburg, VA (21 miles from Henrico, VA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Nights/Weekends
- Chester, VA (16 miles from Henrico, VA)
- 2 days ago
- Chester, VA (16 miles from Henrico, VA)
- 2 days ago
Starting hiring pay at: $16.25 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Retail Customer Service Specialist
- Glen Allen, VA (13 miles from Henrico, VA)
- 2 days ago
- Glen Allen, VA (13 miles from Henrico, VA)
- 2 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Associate - Temporary
- Midlothian, VA (20 miles from Henrico, VA)
- 2 days ago
- Midlothian, VA (20 miles from Henrico, VA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Care Representative I
- Richmond, VA (12 miles from Henrico, VA)
- 3 days ago
- Richmond, VA (12 miles from Henrico, VA)
- 3 days ago
Anticipated End Date: 2025-04-25 Position Title: Customer Care Representative I Job Description: Customer Care Representative I (Weekend Shift) $500 Sign On Bonus! Location: The ideal candidate...
- Hopewell, VA (19 miles from Henrico, VA)
- 3 days ago
- Hopewell, VA (19 miles from Henrico, VA)
- 3 days ago
Overview This position is located at: Mylar, 3600 Discovery Drive, Chester, VA 23836 Schedule: 8:00am - 4:30pm, Monday through Friday Mondays, Wednesdays, and Thursdays the Customer Service...
Customer Care Representative II
- Richmond, VA (12 miles from Henrico, VA)
- 3 days ago
- Richmond, VA (12 miles from Henrico, VA)
- 3 days ago
Anticipated End Date: 2025-04-23 Position Title: Customer Care Representative II Job Description: Customer Care Representative II Location: Within 50 miles of a Pulse Point location in Tampa,...
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Member Service Representative (Part-Time) - Colonial Heights
- Colonial Heights, VA (18 miles from Henrico, VA)
- 3 days ago
- Colonial Heights, VA (18 miles from Henrico, VA)
- 3 days ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Customer Service - Self Storage Manager
- Petersburg, VA (21 miles from Henrico, VA)
- 3 days ago
- Petersburg, VA (21 miles from Henrico, VA)
- 3 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Midlothian, VA (20 miles from Henrico, VA)
- 4 days ago
- Midlothian, VA (20 miles from Henrico, VA)
- 4 days ago
FT Customer Service Leader Posting Date: 04/12/2025 Location: Midlothian, VA Category/Area of Expertise: Retail Operations Job Requisition: 427031 Address: USA-VA-Midlothian-13100 Midlothian Tpk...
Demographic Data for Henrico, VA
Moving to Henrico, VA? Find some basic demographic data about Henrico, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Henrico, VA
Highest Education Level
Customer Service Representatives in Henrico, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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