Customer Service Representative Jobs in Henrico, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Flexible Customer Service Associate
- Richmond, VA (12 miles from Henrico, VA)
- 7 days ago
- Richmond, VA (12 miles from Henrico, VA)
- 7 days ago
The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections....
Customer Service Representative - Onsite
- Richmond, VA (12 miles from Henrico, VA)
- 30+ days ago
- Richmond, VA (12 miles from Henrico, VA)
- 30+ days ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
- Petersburg, VA (21 miles from Henrico, VA)
- 1 hour ago
- Petersburg, VA (21 miles from Henrico, VA)
- 1 hour ago
Summary: The Customer Service Associate works to deliver the highest level of quality service to our customers. The Customer Service Associate receives and responds to routine residential and...
Client Services Representative 2
- Richmond, VA (12 miles from Henrico, VA)
- 12 hours ago
- Richmond, VA (12 miles from Henrico, VA)
- 12 hours ago
Role is hybrid and must go into office in Richmond, VA weekly. Position Purpose: Under guidance, responsible for filling out, submitting, and maintaining state licensing applications to the...
Customer Service Associate - Temporary
- Richmond, VA (12 miles from Henrico, VA)
- 12 hours ago
- Richmond, VA (12 miles from Henrico, VA)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Richmond, VA (12 miles from Henrico, VA)
- 20 hours ago
- Richmond, VA (12 miles from Henrico, VA)
- 20 hours ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Customer Service Representative
- Richmond, VA (12 miles from Henrico, VA)
- 22 hours ago
- Richmond, VA (12 miles from Henrico, VA)
- 22 hours ago
We are looking for experienced Customer Service Representatives to join our growing team....
Customer Service Representative - Temporary (Remote in Virginia)
- Richmond, VA (12 miles from Henrico, VA)
- 23 hours ago
- Richmond, VA (12 miles from Henrico, VA)
- 23 hours ago
Description & Requirements Maximus is seeking Remote Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility Assistance....
Remote Work- Henrico, VA (18 miles from Henrico, VA)
- 1 day ago
- Henrico, VA (18 miles from Henrico, VA)
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Richmond, VA (9 miles from Henrico, VA)
- 1 day ago
- Richmond, VA (9 miles from Henrico, VA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Bilingual Customer Service Specialist (Spanish)
- Richmond, VA (12 miles from Henrico, VA)
- 1 day ago
- Richmond, VA (12 miles from Henrico, VA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Member Service Specialist/Member Service Representative
- Mechanicsville, VA (5 miles from Henrico, VA)
- 1 day ago
- Mechanicsville, VA (5 miles from Henrico, VA)
- 1 day ago
TowneBank has a culture that: Has a commitment to exquisite service for our members that will lead to our ability to create a reasonable rate of return for our shareholders, a bright future for...
Customer Service Account Specialist
- Richmond, VA (12 miles from Henrico, VA)
- 1 day ago
- Richmond, VA (12 miles from Henrico, VA)
- 1 day ago
General Information Job ID ATR49139 Posting Job Title Customer Service Account Specialist Locations VA Richmond Innovation Design Ctr Employment Type Full Time Date Posted 11-Mar-2025 Relocation...
Retail Associate Customer Service
- Petersburg, VA (21 miles from Henrico, VA)
- 1 day ago
- Petersburg, VA (21 miles from Henrico, VA)
- 1 day ago
Contributes to the mission of Goodwill by providing the best customer service to our customers. Maximizes the stores appearance by cleaning and straightening, filling in the sales floor, and...
- Richmond, VA (12 miles from Henrico, VA)
- 1 day ago
- Richmond, VA (12 miles from Henrico, VA)
- 1 day ago
Wilson Language Training Customer Success Specialist in Richmond , Virginia Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are committed...
Demographic Data for Henrico, VA
Moving to Henrico, VA? Find some basic demographic data about Henrico, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Henrico, VA
Highest Education Level
Customer Service Representatives in Henrico, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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