Customer Service Representative Jobs in Harrisonburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Teller CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties...
Customer Service Representative
- Staunton, VA (21 miles from Harrisonburg, VA)
- 3 days ago
- Staunton, VA (21 miles from Harrisonburg, VA)
- 3 days ago
First Bank and Trust is seeking a detail-oriented Customer Service Representative in Staunton, VA....
Customer Service Representative
- Weyers Cave, VA (9 miles from Harrisonburg, VA)
- 4 days ago
- Weyers Cave, VA (9 miles from Harrisonburg, VA)
- 4 days ago
Customer Service Representative at SupplyOne, Inc. Customer Service Representative at SupplyOne, Inc. in Weyers Cave, Virginia Posted in Other 14 days ago....
Service Center Harrisonburg JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
PT Customer Service Leader Posting Date: 04/09/2025 Location: Harrisonburg, VA Category/Area of Expertise: Retail Operations Job Requisition: 416519 Address: USA-VA-Harrisonburg-1751 South High...
Summer Customer Service Representative Harrisonburg, VA 22801 Posted: 04/11/2025 Employment Type: Contract to Perm Industry: Clerical Job Number: MS42535549 Job Description Customer Service Representative...
Senior Member Service Representative
- Staunton, VA (21 miles from Harrisonburg, VA)
- 9 days ago
- Staunton, VA (21 miles from Harrisonburg, VA)
- 9 days ago
Mission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into...
Remote WorkGeneral Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
6055 - Harrisonburg - 2587 S Main Street, Harrisonburg, Virginia, 22801 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service Rep(04249) - 41 Burgess Rd
- Harrisonburg, VA
- 90+ days ago
- Harrisonburg, VA
- 90+ days ago
Company Description We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing...
City/State Harrisonburg, VA Work Shift First (Days) Overview: Sentara Health-Rockingham Memorial Hospital, located in Harrisonburg, VA, is hiring a Customer Service Representative I Work Shift: First...
Customer Service Rep(04296) - 41 Ford Ave
- Stanardsville, VA (22 miles from Harrisonburg, VA)
- 90+ days ago
- Stanardsville, VA (22 miles from Harrisonburg, VA)
- 90+ days ago
Company Description Job Description Part time CSR Evening hours Qualifications Additional Information
Summary To ensure that Member Service Representatives provide first point of service to member inquiries regarding accounts, service requests, complaints, and general information to ensure timely,...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Part-Time Retail Sales Associate
- Waynesboro, VA (21 miles from Harrisonburg, VA)
- 45+ days ago
- Waynesboro, VA (21 miles from Harrisonburg, VA)
- 45+ days ago
About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You...
Demographic Data for Harrisonburg, VA
Moving to Harrisonburg, VA? Find some basic demographic data about Harrisonburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Harrisonburg, VA
Highest Education Level
Customer Service Representatives in Harrisonburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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