Customer Service Representative Jobs in Fredericksburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Rep - Dog Training Facility
- Fredericksburg, VA
- 14 hours ago
- Fredericksburg, VA
- 14 hours ago
Job Summary: Meet and greet clients and their pets. Coordinate and represent all facets of client services. To serve as a good will ambassador for the dog training department. Knowledge, Skills...
Client Service Associate For Busy Tax Service
- Fredericksburg, VA
- 18 hours ago
- Fredericksburg, VA
- 18 hours ago
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look...
Retail Sales Associate (In-Store Sales and Customer Service)
- Fredericksburg, VA
- 2 days ago
- Fredericksburg, VA
- 2 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
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- Spotsylvania, VA (7 miles from Fredericksburg, VA)
- 6 days ago
- Spotsylvania, VA (7 miles from Fredericksburg, VA)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep(04355) - 511 Jefferson Davis Hwy
- Fredericksburg, VA
- 7 days ago
- Fredericksburg, VA
- 7 days ago
We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(04356) - 4211 Plank Rd
- Fredericksburg, VA
- 7 days ago
- Fredericksburg, VA
- 7 days ago
At Domino's we work together to accomplish goals. We help each other accomplish goals. We can only achieve our goals with your help, therefore any job, no matter how big or how small, how...
Req ID: 453619 Address: 23845 Rogers Clark Blvd. Ruther Glen, VA, 22546 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Service Center Fredericksburg - Route 1 JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
- Stafford, VA (10 miles from Fredericksburg, VA)
- 12 days ago
- Stafford, VA (10 miles from Fredericksburg, VA)
- 12 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Caregiver Customer Service Representative
- Fredericksburg, VA
- 13 days ago
- Fredericksburg, VA
- 13 days ago
JOB SUMMARY: Responsible for answering, processing, and documenting all calls from customers and representatives. Acts as service liaison between the customer and internal operational staff and...
Customer Service Representative
- Bowling Green, VA (23 miles from Fredericksburg, VA)
- 14 days ago
- Bowling Green, VA (23 miles from Fredericksburg, VA)
- 14 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Showroom Customer Service Representative
- Fredericksburg, VA
- 14 days ago
- Fredericksburg, VA
- 14 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative Location: Remote FSLA Status: Non-Exempt Reports to: Shift Supervisor EEO Category: Administrative Support Workers Job Summary: Shift Time: 2:30-11pm or 3:30-12am (There...
Demographic Data for Fredericksburg, VA
Moving to Fredericksburg, VA? Find some basic demographic data about Fredericksburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fredericksburg, VA
Highest Education Level
Customer Service Representatives in Fredericksburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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