Customer Service Representative Jobs in Christiansburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Pulaski, VA (21 miles from Christiansburg, VA)
- 1 day ago
- Pulaski, VA (21 miles from Christiansburg, VA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Store - CHRISTIANSBURG, VA Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver...
Pharmacy Customer Service Associate
- Pearisburg, VA (20 miles from Christiansburg, VA)
- 3 days ago
- Pearisburg, VA (20 miles from Christiansburg, VA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Elliston, VA (10 miles from Christiansburg, VA)
- 9 days ago
- Elliston, VA (10 miles from Christiansburg, VA)
- 9 days ago
Req ID: 449540 Address: 5275 North Fork Rd Elliston, VA, 24087 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
- Pulaski, VA (21 miles from Christiansburg, VA)
- 9 days ago
- Pulaski, VA (21 miles from Christiansburg, VA)
- 9 days ago
PT Customer Service Leader Posting Date: 04/06/2025 Location: Pulaski, VA Category/Area of Expertise: Retail Operations Job Requisition: 426067 Address: USA-VA-Pulaski-1200 East Main Street Store...
- Pearisburg, VA (20 miles from Christiansburg, VA)
- 9 days ago
- Pearisburg, VA (20 miles from Christiansburg, VA)
- 9 days ago
FT Customer Service Leader Posting Date: 09/06/2024 Location: Pearisburg, VA Category/Area of Expertise: Retail Operations Job Requisition: 394405 Address: USA-VA-Pearisburg-302 S. Main St Store...
Service Center Christiansburg JOB SUMMARY Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to: Writing...
Customer Service Registrar Weekend Nights
- Blacksburg, VA (9 miles from Christiansburg, VA)
- 17 days ago
- Blacksburg, VA (9 miles from Christiansburg, VA)
- 17 days ago
Description Schedule: Thursday, Friday and Saturday Night Shift (10-12 hour shifts) Do you want to join an organization that invests in you as a Customer Service Registrar Weekend Nights? At...
Customer Service Rep(04272) - 5423 Alexander Rd
- Dublin, VA (15 miles from Christiansburg, VA)
- 45+ days ago
- Dublin, VA (15 miles from Christiansburg, VA)
- 45+ days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
Customer Service Rep(04279) - 165 Kinter Way
- Pearisburg, VA (20 miles from Christiansburg, VA)
- 45+ days ago
- Pearisburg, VA (20 miles from Christiansburg, VA)
- 45+ days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
Customer Service Associate Job
- Salem, VA (19 miles from Christiansburg, VA)
- 45+ days ago
- Salem, VA (19 miles from Christiansburg, VA)
- 45+ days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Zips Car Wash located at 1706...
Customer Service Rep(04292) - 426 Peppers Ferry Road
- Christiansburg, VA
- 90+ days ago
- Christiansburg, VA
- 90+ days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
Customer Service Representative (Loan Consultant II)
- Christiansburg, VA
- 27 days ago
- Christiansburg, VA
- 27 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Teller CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties...
Customer Service Representative (Loan Consultant II)
- Christiansburg, VA
- 30+ days ago
- Christiansburg, VA
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Demographic Data for Christiansburg, VA
Moving to Christiansburg, VA? Find some basic demographic data about Christiansburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Christiansburg, VA
Highest Education Level
Customer Service Representatives in Christiansburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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