Customer Service Representative Jobs in Christiansburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Radford, VA (10 miles from Christiansburg, VA)
- 2 days ago
- Radford, VA (10 miles from Christiansburg, VA)
- 2 days ago
SUMMARY The Customer Care Advocate I (CCAI) serves customers by professionally providing accurate and timely product and service information. The CCAI serves as a liaison between customers and...
Customer Service Registrar PRN
- Salem, VA (19 miles from Christiansburg, VA)
- 6 days ago
- Salem, VA (19 miles from Christiansburg, VA)
- 6 days ago
Description Schedule: PRN (As Needed) | Night Shift Availability Required Do you want to join an organization that invests in you as a Customer Service Registrar PRN? At LewisGale Medical Center,...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
- Pearisburg, VA (20 miles from Christiansburg, VA)
- 10 days ago
- Pearisburg, VA (20 miles from Christiansburg, VA)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04272) - 5423 Alexander Rd
- Dublin, VA (15 miles from Christiansburg, VA)
- 11 days ago
- Dublin, VA (15 miles from Christiansburg, VA)
- 11 days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
Store - CHRISTIANSBURG, VA Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver...
Customer Service Rep(04279) - 165 Kinter Way
- Pearisburg, VA (20 miles from Christiansburg, VA)
- 12 days ago
- Pearisburg, VA (20 miles from Christiansburg, VA)
- 12 days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
Parking Customer Service Agent
- Blacksburg, VA (9 miles from Christiansburg, VA)
- 13 days ago
- Blacksburg, VA (9 miles from Christiansburg, VA)
- 13 days ago
Job Description At Auxiliary and Business Services (ABS), our mission is simple yet profound: to serve the Virginia Tech community by providing products and essential services so that others can...
Customer Service Representative
- Roanoke, VA (21 miles from Christiansburg, VA)
- 13 days ago
- Roanoke, VA (21 miles from Christiansburg, VA)
- 13 days ago
GENERAL DESCRIPTION Performs work of moderate difficulty in assisting internal and external customers with requests for information or services. Performs administrative work that may include data...
Crew Member: Customer Service / Cashier
- Blacksburg, VA (9 miles from Christiansburg, VA)
- 15 days ago
- Blacksburg, VA (9 miles from Christiansburg, VA)
- 15 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
- Radford, VA (10 miles from Christiansburg, VA)
- 15 days ago
- Radford, VA (10 miles from Christiansburg, VA)
- 15 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Representative
- Floyd, VA (16 miles from Christiansburg, VA)
- 15 days ago
- Floyd, VA (16 miles from Christiansburg, VA)
- 15 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate Job Salem, VA
- Salem, VA (19 miles from Christiansburg, VA)
- 15 days ago
- Salem, VA (19 miles from Christiansburg, VA)
- 15 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1706...
Customer Service Associate Job
- Salem, VA (19 miles from Christiansburg, VA)
- 16 days ago
- Salem, VA (19 miles from Christiansburg, VA)
- 16 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Zips Car Wash located at 1706...
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Demographic Data for Christiansburg, VA
Moving to Christiansburg, VA? Find some basic demographic data about Christiansburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Christiansburg, VA
Highest Education Level
Customer Service Representatives in Christiansburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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