Customer Service Representative Jobs in Charlottesville, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Weyers Cave, VA (24 miles from Charlottesville, VA)
- 3 days ago
- Weyers Cave, VA (24 miles from Charlottesville, VA)
- 3 days ago
Customer Service Representative at SupplyOne, Inc. Customer Service Representative at SupplyOne, Inc. in Weyers Cave, Virginia Posted in Other 14 days ago....
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Palmyra, VA (23 miles from Charlottesville, VA)
- 9 days ago
- Palmyra, VA (23 miles from Charlottesville, VA)
- 9 days ago
FT Customer Service Leader Posting Date: 04/06/2025 Location: Palmyra, VA Category/Area of Expertise: Retail Operations Job Requisition: 413148 Address: USA-VA-Palmyra-264 Turkeysag Trail Unita...
PT Customer Service Leader Posting Date: 03/13/2025 Location: Charlottesville, VA Category/Area of Expertise: Retail Operations Job Requisition: 402835 Address: USA-VA-Charlottesville-1131 5Th...
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our...
Customer Support Representative
- Lyndhurst, VA (23 miles from Charlottesville, VA)
- 13 days ago
- Lyndhurst, VA (23 miles from Charlottesville, VA)
- 13 days ago
Customer Support Representative Innovative Refrigeration Systems, Inc. is looking for a results-oriented Customer Support Representative in Lyndhurst, VA. The CSR will act as the primary advocate...
Customer Support Specialist (HYBRID)
- University, VA (7 miles from Charlottesville, VA)
- 14 days ago
- University, VA (7 miles from Charlottesville, VA)
- 14 days ago
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in...
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
7290 - Charlottesville - 1448 Richmond Rd, Charlottesville, Virginia, 22911 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Eyewear Customer Service/Sales Advisor
- Charlottesville, VA
- 24 days ago
- Charlottesville, VA
- 24 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
PFB Customer Service Resolution Specialist
- Charlottesville, VA
- 45+ days ago
- Charlottesville, VA
- 45+ days ago
The Customer Service Resolution Specialist handles and resolves customer questions, complaints, patient responsibility balances and billing inquiries with the highest degree of courtesy and...
Customer Service Rep(04242) - 508 Stewart St.
- Charlottesville, VA
- 90+ days ago
- Charlottesville, VA
- 90+ days ago
Company Description We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing...
Customer Service Rep(04296) - 41 Ford Ave
- Stanardsville, VA (17 miles from Charlottesville, VA)
- 90+ days ago
- Stanardsville, VA (17 miles from Charlottesville, VA)
- 90+ days ago
Company Description Job Description Part time CSR Evening hours Qualifications Additional Information
Customer Service Representative (Loan Consultant I)
- Charlottesville, VA
- 30+ days ago
- Charlottesville, VA
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Demographic Data for Charlottesville, VA
Moving to Charlottesville, VA? Find some basic demographic data about Charlottesville, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Charlottesville, VA
Highest Education Level
Customer Service Representatives in Charlottesville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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