Customer Service Representative Jobs in Charlottesville, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...
Customer Service Associate - Nights/Weekends
- Charlottesville, VA
- 1 day ago
- Charlottesville, VA
- 1 day ago
Starting hiring pay at: $16.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Store - CHARLOTTESVILLE, VA Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests....
Customer Service Representative PFS
- University, VA (7 miles from Charlottesville, VA)
- 5 days ago
- University, VA (7 miles from Charlottesville, VA)
- 5 days ago
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in...
Customer Service Attendant II - Smith Center Front Desk
- Charlottesville, VA
- 6 days ago
- Charlottesville, VA
- 6 days ago
This Customer Service Attendant II performs in a responsible facility and program management role at the Smith Aquatic & Fitness Center Front Desk to include, but not limited to, assisting in the...
Customer Service Rep(04241) -341 Town Center Ln
- Charlottesville, VA
- 6 days ago
- Charlottesville, VA
- 6 days ago
Company DescriptionWe are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing the...
- University, VA (7 miles from Charlottesville, VA)
- 7 days ago
- University, VA (7 miles from Charlottesville, VA)
- 7 days ago
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in...
Customer Service Attendant II - Smith Center Front Desk
- Charlottesville, VA (10 miles from Charlottesville, VA)
- 7 days ago
- Charlottesville, VA (10 miles from Charlottesville, VA)
- 7 days ago
This Customer Service Attendant II performs in a responsible facility and program management role at the Smith Aquatic & Fitness Center Front Desk to include, but not limited to, assisting in...
Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Charlottesville, Virginia, United States Of America Views:1 Our Customer Service Representatives ensure that customers...
Laboratory Client Services Rep (Medical Lab)
- Charlottesville, VA
- 11 days ago
- Charlottesville, VA
- 11 days ago
Provides customer service and laboratory-related communication regarding specimen submission and reporting of results to healthcare providers that use the UVA Medical Laboratories. Communicates...
- Gordonsville, VA (22 miles from Charlottesville, VA)
- 14 days ago
- Gordonsville, VA (22 miles from Charlottesville, VA)
- 14 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Representative
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 14 days ago
- Waynesboro, VA (18 miles from Charlottesville, VA)
- 14 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Crew Member: Customer Service / Cashier
- Charlottesville, VA
- 14 days ago
- Charlottesville, VA
- 14 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Service Agent Job Poster : Jobs Skills:Customer Service | Location: Charlottesville, Virginia, United States Of America Views:0 This is a fantastic opportunity to join our team and make a...
Demographic Data for Charlottesville, VA
Moving to Charlottesville, VA? Find some basic demographic data about Charlottesville, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Charlottesville, VA
Highest Education Level
Customer Service Representatives in Charlottesville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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