Customer Service Representative Jobs in Chantilly, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (17 miles from Chantilly, VA)
- 13 days ago
- Cherrydale Vet Clinic
- Arlington, VA (17 miles from Chantilly, VA)
- 13 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Bilingual Customer Service Specialist (Spanish)
- Bethesda, MD (19 miles from Chantilly, VA)
- 22 days ago
- Bethesda, MD (19 miles from Chantilly, VA)
- 22 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Client Service Representative, National Accounts
- Annandale, VA (13 miles from Chantilly, VA)
- 11 hours ago
- Annandale, VA (13 miles from Chantilly, VA)
- 11 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service & E-Commerce Supervisor - Full Time
- Bethesda, MD (19 miles from Chantilly, VA)
- 11 hours ago
- Bethesda, MD (19 miles from Chantilly, VA)
- 11 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Eyewear Customer Service/Sales Advisor
- Springfield, VA (11 miles from Chantilly, VA)
- 11 hours ago
- Springfield, VA (11 miles from Chantilly, VA)
- 11 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service - Whole Foods
- Rockville, MD (21 miles from Chantilly, VA)
- 23 hours ago
- Rockville, MD (21 miles from Chantilly, VA)
- 23 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Springfield, VA (11 miles from Chantilly, VA)
- 23 hours ago
- Springfield, VA (11 miles from Chantilly, VA)
- 23 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Washington, DC (22 miles from Chantilly, VA)
- 23 hours ago
- Washington, DC (22 miles from Chantilly, VA)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Centreville)
- Centreville, VA (2 miles from Chantilly, VA)
- 1 day ago
- Centreville, VA (2 miles from Chantilly, VA)
- 1 day ago
This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle...
Technical Support Specialist/Customer Service Representative Remote WFH
- Arlington, VA (19 miles from Chantilly, VA)
- 1 day ago
- Arlington, VA (19 miles from Chantilly, VA)
- 1 day ago
Service Representative!...
Remote Work- Falls Church, VA (16 miles from Chantilly, VA)
- 1 day ago
- Falls Church, VA (16 miles from Chantilly, VA)
- 1 day ago
Starting hiring pay at: $16.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Retail Customer Service Associate
- Washington, DC (22 miles from Chantilly, VA)
- 1 day ago
- Washington, DC (22 miles from Chantilly, VA)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Engineer (ESOM - Office of Construction & Facilities Mgt)
- Washington, DC (22 miles from Chantilly, VA)
- 1 day ago
- Washington, DC (22 miles from Chantilly, VA)
- 1 day ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Sudley Manor Member Service Representative I (part time)
- Manassas, VA (8 miles from Chantilly, VA)
- 1 day ago
- Manassas, VA (8 miles from Chantilly, VA)
- 1 day ago
Why Join Apple? At Apple FCU, we take pride in our strong community ties and our commitment to workplace diversity. Our employees are at the heart of our success, and we actively support their...
Customer Service Engineer (System Administrator) (ESOM - VBA Cen NEW
- Herndon, VA (7 miles from Chantilly, VA)
- 2 days ago
- Herndon, VA (7 miles from Chantilly, VA)
- 2 days ago
Senior Security Technician Parsons Yesterday Secret Unspecified Unspecified virtual, VA (ON-SITE/OFFICE) In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it...
Demographic Data for Chantilly, VA
Moving to Chantilly, VA? Find some basic demographic data about Chantilly, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Chantilly, VA
Highest Education Level
Customer Service Representatives in Chantilly, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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