Customer Service Representative Jobs in Buchanan, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Low Moor, VA (21 miles from Buchanan, VA)
- 7 hours ago
- Low Moor, VA (21 miles from Buchanan, VA)
- 7 hours ago
Req ID: 453673 Address: 9104 Winterberry Ave Low Moor, VA, 24426 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Retail Customer Service Team Member
- Roanoke, VA (23 miles from Buchanan, VA)
- 2 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 2 days ago
Store - Roanoke, Tanglewood Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
Customer Service Agent, Cross Functional (Part-Time)
- Roanoke, VA (23 miles from Buchanan, VA)
- 3 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 3 days ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
- Daleville, VA (16 miles from Buchanan, VA)
- 7 days ago
- Daleville, VA (16 miles from Buchanan, VA)
- 7 days ago
FT Customer Service Leader Posting Date: 03/17/2025 Location: Daleville, VA Category/Area of Expertise: Retail Operations Job Requisition: 422465 Address: USA-VA-Daleville-110 Market Center Way...
Customer Service Associate Job Roanoke, VA
- Roanoke, VA (23 miles from Buchanan, VA)
- 9 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 9 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 2121...
- Roanoke, VA (23 miles from Buchanan, VA)
- 10 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 10 days ago
Anticipated End Date: 2025-05-09 Position Title: Cust Care Rep I (US) Job Description: Job Title: Customer Care Representative I - FEP Location: This position will work a hybrid model (remote and...
- Roanoke, VA (23 miles from Buchanan, VA)
- 10 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 10 days ago
PT Customer Service Leader Posting Date: 04/07/2025 Location: Roanoke, VA Category/Area of Expertise: Retail Operations Job Requisition: 426135 Address: USA-VA-Roanoke-4387 Starkey Rd. Store Code:...
Brokerage Registered Client Service Associate - Roanoke, Virginia
- Roanoke, VA (23 miles from Buchanan, VA)
- 11 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 11 days ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
- Roanoke, VA (23 miles from Buchanan, VA)
- 11 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Roanoke, VA (23 miles from Buchanan, VA)
- 11 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 11 days ago
Customer Service Representative This position serves to support the outside sales team and marketing efforts by turning sales leads and/or customer calls into actual sales that are profitable for the...
Storage Customer Service Representative
- Roanoke, VA (23 miles from Buchanan, VA)
- 16 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 16 days ago
Return to Job Search Storage Customer Service Representative Are you a people person? Do you love helping others?...
Consumer Loan Specialist - Sales Customer Service
- Roanoke, VA (23 miles from Buchanan, VA)
- 18 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 18 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
Customer Service Representative
- Roanoke, VA (23 miles from Buchanan, VA)
- 23 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 23 days ago
Performs work of moderate difficulty in assisting internal and external customers with requests for information or services and in resolving customer requests, complaints, or problems; maintains...
Customer Service - Splash Valley
- Roanoke, VA (23 miles from Buchanan, VA)
- 23 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 23 days ago
Performs work of moderate difficulty in assisting internal and external customers with requests for information or services and in resolving customer requests, complaints, or problems; maintains...
Customer Service Rep(08084) - 12130 E Lynchburg Salem Hwy
- Forest, VA (22 miles from Buchanan, VA)
- 30+ days ago
- Forest, VA (22 miles from Buchanan, VA)
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Buchanan, VA
Moving to Buchanan, VA? Find some basic demographic data about Buchanan, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Buchanan, VA
Highest Education Level
Customer Service Representatives in Buchanan, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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