Customer Service Representative Jobs in Buchanan, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Forest, VA (22 miles from Buchanan, VA)
- 8 days ago
- Forest, VA (22 miles from Buchanan, VA)
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Rep(08084) - 12130 E Lynchburg Salem Hwy
- Forest, VA (22 miles from Buchanan, VA)
- 20 hours ago
- Forest, VA (22 miles from Buchanan, VA)
- 20 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Airport Customer Service/Ramp Supervisor ROA FT
- Roanoke, VA (23 miles from Buchanan, VA)
- 1 day ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 1 day ago
General information Job Title Airport Customer Service/Ramp Supervisor ROA FT Date Tuesday, March 26, 2024 State Virginia City Roanoke Base Pay Rate: $ 19.00 Full/Part Time Full Time Shift A.M....
Customer Service Representative
- Cloverdale, VA (17 miles from Buchanan, VA)
- 4 days ago
- Cloverdale, VA (17 miles from Buchanan, VA)
- 4 days ago
Organizations can also create their own definitions of customer service depending on their values and the type of support they want to provide. For example, at Sky T Global, we define customer...
Staff Assistant/ Team Lead (In-Store Sales and Customer Service)
- Forest, VA (22 miles from Buchanan, VA)
- 4 days ago
- Forest, VA (22 miles from Buchanan, VA)
- 4 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Remote WorkPersonal Lines Customer Service Advisor
- Forest, VA (22 miles from Buchanan, VA)
- 4 days ago
- Forest, VA (22 miles from Buchanan, VA)
- 4 days ago
Join Our High-Performing, Customer-Focused Team! We are looking for a friendly, hard-working, and experienced Customer Service Advisor to join our service team. In our agency, the sales team...
DMV Customer Service Generalist - 01219 and 01737
- Roanoke, VA (23 miles from Buchanan, VA)
- 4 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 4 days ago
Title: DMV Customer Service Generalist - 01219 and 01737 State Role Title: Admin and Office Spec III Hiring Range: $41,000 minimum Pay Band: 3 Agency: Department of Motor Vehicles Location:...
Customer Service Associate - Temporary
- Roanoke, VA (23 miles from Buchanan, VA)
- 5 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Roanoke, VA (23 miles from Buchanan, VA)
- 5 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 5 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Member Service Representative I
- Roanoke, VA (23 miles from Buchanan, VA)
- 6 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 6 days ago
As an InFirst team member, you will embody these guiding principles in our Mission and Vision Statement in every aspect of your position. Mission Statement - Empowering members to achieve...
Domino's Customer Service Rep Bedford VA
- Bedford, VA (15 miles from Buchanan, VA)
- 6 days ago
- Bedford, VA (15 miles from Buchanan, VA)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Roanoke, VA (23 miles from Buchanan, VA)
- 6 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Roanoke, VA (23 miles from Buchanan, VA)
- 10 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 10 days ago
Shentel is hiring a Customer Service Representative (CSR) to join our call center team....
Customer Service Representative
- Roanoke, VA (23 miles from Buchanan, VA)
- 11 days ago
- Roanoke, VA (23 miles from Buchanan, VA)
- 11 days ago
Customer Service Representative Salary $35,974.85 - $39,572.34 Annually Location Roanoke, VA Job Type Full Time Job Number 201003366 Department Social Services Opening Date 02/28/2025 Closing Date 3...
- Lexington, VA (18 miles from Buchanan, VA)
- 11 days ago
- Lexington, VA (18 miles from Buchanan, VA)
- 11 days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Demographic Data for Buchanan, VA
Moving to Buchanan, VA? Find some basic demographic data about Buchanan, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Buchanan, VA
Highest Education Level
Customer Service Representatives in Buchanan, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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