Customer Service Representative Jobs in Alexandria, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (7 miles from Alexandria, VA)
- 6 days ago
- Cherrydale Vet Clinic
- Arlington, VA (7 miles from Alexandria, VA)
- 6 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Customer Service Representative
- Silver Spring, MD (14 miles from Alexandria, VA)
- moments ago
- Silver Spring, MD (14 miles from Alexandria, VA)
- moments ago
Provide single point of contact for parents in regard to billing and insurance reimbursements of physician and hospital services. Respond to high volume, complex parent inquiries regarding billing...
- Woodbridge, VA (17 miles from Alexandria, VA)
- 1 hour ago
- Woodbridge, VA (17 miles from Alexandria, VA)
- 1 hour ago
15.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Woodbridge, VA, USA | Hourly | Full Time Join the DVS Team as an Inbound Customer Service...
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Loss Prevention Customer Service Associate II
- Rockville, MD (19 miles from Alexandria, VA)
- 11 hours ago
- Rockville, MD (19 miles from Alexandria, VA)
- 11 hours ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Customer Service Representative
- Hyattsville, MD (10 miles from Alexandria, VA)
- 21 hours ago
- Hyattsville, MD (10 miles from Alexandria, VA)
- 21 hours ago
Our Culture Benefits Career Areas Events Search Jobs Current Associates d jobs Career Assistant The information you provide to the chatbot will be collected to improve your experience. Please read...
Mission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into...
Remote WorkEyewear Customer Service/Sales Advisor
- Herndon, VA (20 miles from Alexandria, VA)
- 23 hours ago
- Herndon, VA (20 miles from Alexandria, VA)
- 23 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Eyewear Customer Service/Sales Advisor Part Time
- Burke, VA (11 miles from Alexandria, VA)
- 23 hours ago
- Burke, VA (11 miles from Alexandria, VA)
- 23 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
DMV Customer Service Generalist - Franconia CSC #00984
- Alexandria, VA
- 1 day ago
- Alexandria, VA
- 1 day ago
Title: DMV Customer Service Generalist - Franconia CSC #00984 State Role Title: Admin and Office Spec III Hiring Range: Commensurate with DMV Experience up to $45,920 Pay Band: 3 Agency:...
Customer Service Representative - Vienna Branch
- Vienna, VA (10 miles from Alexandria, VA)
- 1 day ago
- Vienna, VA (10 miles from Alexandria, VA)
- 1 day ago
SUMMARY- Involves representing the bank as the "Face of Somerset Trust Company" by having the ability to exercise a wide range of decision making control. Employee should understand the culture...
Customer Support Representative (Assisting Employees with their System Access)
- Fort Meade, MD (24 miles from Alexandria, VA)
- 1 day ago
- Fort Meade, MD (24 miles from Alexandria, VA)
- 1 day ago
Windward Consulting is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service-Centric IT RoadMap, we help our clients...
Branch Member Service Representative
- Chantilly, VA (21 miles from Alexandria, VA)
- 1 day ago
- Chantilly, VA (21 miles from Alexandria, VA)
- 1 day ago
Overview The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of...
Customer Care Representative (Remote)
- Washington, DC (5 miles from Alexandria, VA)
- 1 day ago
- Washington, DC (5 miles from Alexandria, VA)
- 1 day ago
Who We are. The McQuade Organization is proud to be one of the fastest-growing companies in America. With people nationwide, we are only as strong as the multicultural teams at the heart of our...
Remote WorkCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Demographic Data for Alexandria, VA
Moving to Alexandria, VA? Find some basic demographic data about Alexandria, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Alexandria, VA
Highest Education Level
Customer Service Representatives in Alexandria, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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