Customer Service Representative Jobs in Washington, VT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 21 Jobs

Customer Advocate

  • Orford, NH (21 miles from Washington, VT)
  • 3 days ago
  • Orford, NH (21 miles from Washington, VT)
  • 3 days ago

Overview Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in...

Customer Service Representative

  • Montpelier, VT (15 miles from Washington, VT)
  • 3 days ago
  • Montpelier, VT (15 miles from Washington, VT)
  • 3 days ago

A Day in the Life: Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our...

ACSC CS Agent 1 Level 1

  • Montpelier, VT (15 miles from Washington, VT)
  • 4 days ago
  • Montpelier, VT (15 miles from Washington, VT)
  • 4 days ago

**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....

Customer Service Representative

  • South Royalton, VT (20 miles from Washington, VT)
  • 8 days ago
  • South Royalton, VT (20 miles from Washington, VT)
  • 8 days ago

If you thrive in a fast-paced, collaborative andengaging environment, consider our current, **20 hours per week**opening for a Customer Service Representative in our South Royalton,Vermont branch!...

CPC Processor Customer Service

  • Montpelier, VT (15 miles from Washington, VT)
  • 9 days ago
  • Montpelier, VT (15 miles from Washington, VT)
  • 9 days ago

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Remote Work

Customer Service Representative - Bilingual - Spanish

  • Montpelier, VT (15 miles from Washington, VT)
  • 9 days ago
  • Montpelier, VT (15 miles from Washington, VT)
  • 9 days ago

Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....

Client Advocate I (Meritain Health)

  • Montpelier, VT (15 miles from Washington, VT)
  • 9 days ago
  • Montpelier, VT (15 miles from Washington, VT)
  • 9 days ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...

Customer Success Advocate Sr

  • Montpelier, VT (15 miles from Washington, VT)
  • 10 days ago
  • Montpelier, VT (15 miles from Washington, VT)
  • 10 days ago

10K will be scaled toward Customer Success Advocate Sr, while Inside accounts will be fewer) + Implement Customer Success Plans and Identify and qualify opportunity for expansion with partnership...

Customer Advocate, Specialist Team Lead

  • Montpelier, VT (15 miles from Washington, VT)
  • 10 days ago
  • Montpelier, VT (15 miles from Washington, VT)
  • 10 days ago

The Customer Advocate Team Lead Specialist will be responsible for providing general office administrative and support tasks to the legal department to ensure proper tracking and organization of...

Dairy Monitoring Customer Success Specialist (Kansas, Colorado, Arizona)

  • Montpelier, VT (15 miles from Washington, VT)
  • 10 days ago
  • Montpelier, VT (15 miles from Washington, VT)
  • 10 days ago

We are seeking a highly motivated and customer-focused individual to join our team as a Dairy Monitoring Customer Success Specialist. In this role, you will be the first line of contact for our...

UC Program Technician II - Customer Service - Limited Service

  • Montpelier, VT (15 miles from Washington, VT)
  • 11 days ago
  • Montpelier, VT (15 miles from Washington, VT)
  • 11 days ago

Customer Service Representatives must be able to work in stressful and sometimes emotional situations and treat the public with sensitivity, fairness, and tact. Who May...

Customer Service Representative

  • Washington, VT
  • 18 days ago
  • Washington, VT
  • 18 days ago

Hagerty is looking for team members to take our member experience to the next level. Hagerty's Member Service Center plays a vital role in our success as a company. Once you join our team, you're...

Remote Work

Unemployment Compensation Customer Service Representative I - Temporary

  • Montpelier, VT (15 miles from Washington, VT)
  • 18 days ago
  • Montpelier, VT (15 miles from Washington, VT)
  • 18 days ago

Overview The Vermont Department of Labor is looking for an experienced customer service representatives to join the Unemployment Insurance team!...

Customer Service

  • Bradford, VT (13 miles from Washington, VT)
  • 21 days ago
  • Bradford, VT (13 miles from Washington, VT)
  • 21 days ago

~~ NERMONT Vermont Information Centers Division We have a great opportunity for someone with a flexible schedule to join our team at the Bradford Information Center on Interstate 91 Northbound....

Key Account Liaison

  • Montpelier, VT (15 miles from Washington, VT)
  • 22 days ago
  • Montpelier, VT (15 miles from Washington, VT)
  • 22 days ago

Datavant Key Account Liaison in Montpelier , Vermont Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by...

Demographic Data for Washington, VT

Moving to Washington, VT? Find some basic demographic data about Washington, VT below.


Local
National
923
13
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Washington, VT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Washington, VT offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Washington, VT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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