Customer Service Representative Jobs in Rutland, VT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Category/Area of Expertise: Retail Operations Job Requisition: 421317 Address: USA-VT-Rutland-318 Main Street Store Code: Store 08306 Front End (5151701) Hannaford Supermarkets started out as a...
Customer Service Representative- Rochester, VT
- Rochester, VT (16 miles from Rutland, VT)
- 17 hours ago
- Rochester, VT (16 miles from Rutland, VT)
- 17 hours ago
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....
Credit Card Customer Service PM Shifts
- Whitehall, NY (23 miles from Rutland, VT)
- 6 days ago
- Whitehall, NY (23 miles from Rutland, VT)
- 6 days ago
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Diagnostic Sales Associate-New England
- Killington, VT (6 miles from Rutland, VT)
- 12 days ago
- Killington, VT (6 miles from Rutland, VT)
- 12 days ago
We understand that the world we want tomorrow starts with how we do business today, and thats why were inspired to make A Better World for Pets. Antech is comprised of a diverse team of...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Category/Area of Expertise: Retail Operations Job Requisition: 413387 Address: USA-VT-Rutland-318 Main Street Store Code: Store 08306 Front End (5151701) Hannaford Supermarkets started out as a...
The Client Services Representative communicates with commercial and large industrial companies across the United States and Canada, building relationships, while managing the facilities waste and...
Customer Service Representative
- Bethel, VT (16 miles from Rutland, VT)
- 30+ days ago
- Bethel, VT (16 miles from Rutland, VT)
- 30+ days ago
If you thrive in a fast-paced, collaborative and engagingenvironment, consider our current, full time, 40 hours per weekopening for a Customer Service Representative in our Bethel, VTbranch!...
Customer Service Representative
- Woodstock, VT (17 miles from Rutland, VT)
- 30+ days ago
- Woodstock, VT (17 miles from Rutland, VT)
- 30+ days ago
Join Our Team - Find Your Future! At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Are you ready to be part of the action?...
Customer Care Representative - Career Advancement Opportunities
- Rutland, VT
- 90+ days ago
- Rutland, VT
- 90+ days ago
The Customer Care Representative role is an excellent starting point for individuals seeking a dynamic career in customer service with outstanding opportunities for growth and development. While...
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Demographic Data for Rutland, VT
Moving to Rutland, VT? Find some basic demographic data about Rutland, VT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rutland, VT
Highest Education Level
Customer Service Representatives in Rutland, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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