Customer Service Representative Jobs in Montpelier, VT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Bristol, VT (23 miles from Montpelier, VT)
- 2 days ago
- Bristol, VT (23 miles from Montpelier, VT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
A Day in the Life: Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
- Morristown, VT (19 miles from Montpelier, VT)
- 4 days ago
- Morristown, VT (19 miles from Montpelier, VT)
- 4 days ago
PT Sales Associate Cashier at Hannaford in Morrisville, Vermont, United States Job Description CategoryArea of Expertise: Retail Operations Job Requisition: 427646 Address: USA-VT-Morrisville-80...
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote WorkCustomer Service Representative - Bilingual - Spanish
- Montpelier, VT
- 9 days ago
- Montpelier, VT
- 9 days ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
10K will be scaled toward Customer Success Advocate Sr, while Inside accounts will be fewer) + Implement Customer Success Plans and Identify and qualify opportunity for expansion with partnership...
The Customer Advocate Team Lead Specialist will be responsible for providing general office administrative and support tasks to the legal department to ensure proper tracking and organization of...
Dairy Monitoring Customer Success Specialist (Kansas, Colorado, Arizona)
- Montpelier, VT
- 10 days ago
- Montpelier, VT
- 10 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Dairy Monitoring Customer Success Specialist. In this role, you will be the first line of contact for our...
UC Program Technician II - Customer Service - Limited Service
- Montpelier, VT
- 11 days ago
- Montpelier, VT
- 11 days ago
Customer Service Representatives must be able to work in stressful and sometimes emotional situations and treat the public with sensitivity, fairness, and tact. Who May...
Customer Service Representative
- Washington, VT (15 miles from Montpelier, VT)
- 18 days ago
- Washington, VT (15 miles from Montpelier, VT)
- 18 days ago
Hagerty is looking for team members to take our member experience to the next level. Hagerty's Member Service Center plays a vital role in our success as a company. Once you join our team, you're...
Remote WorkUnemployment Compensation Customer Service Representative I - Temporary
- Montpelier, VT
- 18 days ago
- Montpelier, VT
- 18 days ago
Overview The Vermont Department of Labor is looking for an experienced customer service representatives to join the Unemployment Insurance team!...
Datavant Key Account Liaison in Montpelier , Vermont Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by...
- Washington, VT (15 miles from Montpelier, VT)
- 30+ days ago
- Washington, VT (15 miles from Montpelier, VT)
- 30+ days ago
Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing...
Remote WorkDemographic Data for Montpelier, VT
Moving to Montpelier, VT? Find some basic demographic data about Montpelier, VT below.
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Salary for Customer Service Representative Jobs in Montpelier, VT
Highest Education Level
Customer Service Representatives in Montpelier, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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