Customer Service Representative Jobs in Milton, VT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 49 Jobs

Loss Prevention Customer Service Associate II Tactical w/uniform

  • Williston, VT (16 miles from Milton, VT)
  • 1 day ago
  • Williston, VT (16 miles from Milton, VT)
  • 1 day ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Pharmacy Customer Service Associate

  • Enosburg Falls, VT (23 miles from Milton, VT)
  • 1 day ago
  • Enosburg Falls, VT (23 miles from Milton, VT)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Store Customer Service Specialist

  • Saint Albans, VT (10 miles from Milton, VT)
  • 3 days ago
  • Saint Albans, VT (10 miles from Milton, VT)
  • 3 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

PT Sales Associate Cashier

  • Essex Junction, VT (11 miles from Milton, VT)
  • 3 days ago
  • Essex Junction, VT (11 miles from Milton, VT)
  • 3 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 427662 Address: USA-VT-Essex Junction-21A Essex Way Store Code: Store 08353 Front End (5151737) Hannaford Supermarkets started out as...

Customer Service Associate

  • Shelburne, VT (19 miles from Milton, VT)
  • 4 days ago
  • Shelburne, VT (19 miles from Milton, VT)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Winooski, VT (11 miles from Milton, VT)
  • 7 days ago
  • Winooski, VT (11 miles from Milton, VT)
  • 7 days ago

Customer Service Representative Winooski, Vermont Banking 7170 No No Get future jobs matching this search Job Description Overview At Community Financial System, Inc....

Customer Service Delivery Driver

  • Plattsburgh, NY (15 miles from Milton, VT)
  • 7 days ago
  • Plattsburgh, NY (15 miles from Milton, VT)
  • 7 days ago

This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...

Customer Service Rep (03107) - 266 N Main St

  • Saint Albans, VT (10 miles from Milton, VT)
  • 11 days ago
  • Saint Albans, VT (10 miles from Milton, VT)
  • 11 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Assistant

  • South Burlington, VT (14 miles from Milton, VT)
  • 12 days ago
  • South Burlington, VT (14 miles from Milton, VT)
  • 12 days ago

The H-Team is looking for a full-time Customer Service Assistant to support our fast-paced Service Department! This position is perfect for someone who enjoys providing exceptional customer...

Customer Service Representative

  • Burlington, VT (13 miles from Milton, VT)
  • 13 days ago
  • Burlington, VT (13 miles from Milton, VT)
  • 13 days ago

Customer Service Representative at Community Financial System, Inc. in Burlington, Vermont, United States Job Description At Community Bank System, Inc....

Assistant Customer Service Manager Office

  • Colchester, VT (8 miles from Milton, VT)
  • 14 days ago
  • Colchester, VT (8 miles from Milton, VT)
  • 14 days ago

Pay Range: $15.00- $24.50 SUMMARY To be the advocate for our guests and consistently meet our guestsa expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible...

Customer Service Rep (03502) - 331 Cornelia St.

  • Plattsburgh, NY (15 miles from Milton, VT)
  • 15 days ago
  • Plattsburgh, NY (15 miles from Milton, VT)
  • 15 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service and Internet Support Associate

  • Hinesburg, VT (24 miles from Milton, VT)
  • 17 days ago
  • Hinesburg, VT (24 miles from Milton, VT)
  • 17 days ago

Spherion is recruiting for a candidate that is seeking to join a dynamic team and play a key role in delivering outstanding customer support for internet, telephone, broadband, and cable services....

Customer Service Representative - UniFirst

  • Keeseville, NY (18 miles from Milton, VT)
  • 17 days ago
  • Keeseville, NY (18 miles from Milton, VT)
  • 17 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Customer Advocate

  • Williston, VT (16 miles from Milton, VT)
  • 21 days ago
  • Williston, VT (16 miles from Milton, VT)
  • 21 days ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

Demographic Data for Milton, VT

Moving to Milton, VT? Find some basic demographic data about Milton, VT below.


Local
National
13,369
247
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Milton, VT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Milton, VT offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Milton, VT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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