Customer Service Representative Jobs in Burlington, VT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 50 Jobs

Full Time Customer Assistant Representative - Burlington Airport (BTV)

  • South Burlington, VT (3 miles from Burlington, VT)
  • 9 hours ago
  • South Burlington, VT (3 miles from Burlington, VT)
  • 9 hours ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

Part-Time Customer Assistant Representative - Burlington Airport (BTV)

  • South Burlington, VT (3 miles from Burlington, VT)
  • 9 hours ago
  • South Burlington, VT (3 miles from Burlington, VT)
  • 9 hours ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

Loss Prevention Customer Service Associate II Tactical w/uniform

  • Williston, VT (8 miles from Burlington, VT)
  • 2 days ago
  • Williston, VT (8 miles from Burlington, VT)
  • 2 days ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Pharmacy Customer Service Associate

  • South Burlington, VT (3 miles from Burlington, VT)
  • 3 days ago
  • South Burlington, VT (3 miles from Burlington, VT)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Store Customer Service Specialist

  • Saint Albans, VT (23 miles from Burlington, VT)
  • 3 days ago
  • Saint Albans, VT (23 miles from Burlington, VT)
  • 3 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

PT Sales Associate Cashier

  • Essex Junction, VT (9 miles from Burlington, VT)
  • 3 days ago
  • Essex Junction, VT (9 miles from Burlington, VT)
  • 3 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 427662 Address: USA-VT-Essex Junction-21A Essex Way Store Code: Store 08353 Front End (5151737) Hannaford Supermarkets started out as...

Customer Service Associate

  • Shelburne, VT (6 miles from Burlington, VT)
  • 5 days ago
  • Shelburne, VT (6 miles from Burlington, VT)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Winooski, VT (3 miles from Burlington, VT)
  • 7 days ago
  • Winooski, VT (3 miles from Burlington, VT)
  • 7 days ago

Customer Service Representative Winooski, Vermont Banking 7170 No No Get future jobs matching this search Job Description Overview At Community Financial System, Inc....

Customer Service Delivery Driver

  • Plattsburgh, NY (18 miles from Burlington, VT)
  • 8 days ago
  • Plattsburgh, NY (18 miles from Burlington, VT)
  • 8 days ago

This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...

Customer Service Rep (03107) - 266 N Main St

  • Saint Albans, VT (23 miles from Burlington, VT)
  • 11 days ago
  • Saint Albans, VT (23 miles from Burlington, VT)
  • 11 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Assistant

  • South Burlington, VT (3 miles from Burlington, VT)
  • 12 days ago
  • South Burlington, VT (3 miles from Burlington, VT)
  • 12 days ago

The H-Team is looking for a full-time Customer Service Assistant to support our fast-paced Service Department! This position is perfect for someone who enjoys providing exceptional customer...

Customer Service Representative

  • Burlington, VT
  • 13 days ago
  • Burlington, VT
  • 13 days ago

Customer Service Representative at Community Financial System, Inc. in Burlington, Vermont, United States Job Description At Community Bank System, Inc....

Assistant Customer Service Manager Office

  • Colchester, VT (6 miles from Burlington, VT)
  • 14 days ago
  • Colchester, VT (6 miles from Burlington, VT)
  • 14 days ago

Pay Range: $15.00- $24.50 SUMMARY To be the advocate for our guests and consistently meet our guestsa expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible...

Customer Service Rep (03502) - 331 Cornelia St.

  • Plattsburgh, NY (18 miles from Burlington, VT)
  • 15 days ago
  • Plattsburgh, NY (18 miles from Burlington, VT)
  • 15 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service and Internet Support Associate

  • Hinesburg, VT (13 miles from Burlington, VT)
  • 17 days ago
  • Hinesburg, VT (13 miles from Burlington, VT)
  • 17 days ago

Spherion is recruiting for a candidate that is seeking to join a dynamic team and play a key role in delivering outstanding customer support for internet, telephone, broadband, and cable services....

Demographic Data for Burlington, VT

Moving to Burlington, VT? Find some basic demographic data about Burlington, VT below.


Local
National
44,835
1,485
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Burlington, VT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Burlington, VT offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Burlington, VT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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