Customer Service Representative Jobs in Berlin, VT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
UC Program Technician II - Customer Service - Limited Service
- Montpelier, VT (2 miles from Berlin, VT)
- 12 hours ago
- Montpelier, VT (2 miles from Berlin, VT)
- 12 hours ago
Customer Service Representatives must be able to work in stressful and sometimes emotional situations and treat the public with sensitivity, fairness, and tact....
CSB - Customer Service Representative - Cigna Healthcare
- Washington, VT (17 miles from Berlin, VT)
- 15 hours ago
- Washington, VT (17 miles from Berlin, VT)
- 15 hours ago
Bilingual Preferred - English/Spanish Responsibilities: Receives requests via telephone regarding Insurance application status Responds to inquiries from Independent and Cigna Agents and/or...
Customer Service Representative - Call Center (Berlin)
- Berlin, VT
- 17 hours ago
- Berlin, VT
- 17 hours ago
Description and Essential Functions Responsible for customer service to Broker Services clients: Answers phone calls and books rides in accordance with demand response programs, including Medicaid...
- Montpelier, VT (2 miles from Berlin, VT)
- 1 day ago
- Montpelier, VT (2 miles from Berlin, VT)
- 1 day ago
Wilson Language Training Customer Success Specialist in Montpelier , Vermont Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Montpelier, VT (2 miles from Berlin, VT)
- 3 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
- Montpelier, VT (2 miles from Berlin, VT)
- 3 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 3 days ago
Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better. As part of...
Behavioral Health Customer Service Advocate - Evernorth Health Services - Remote
- Washington, VT (17 miles from Berlin, VT)
- 5 days ago
- Washington, VT (17 miles from Berlin, VT)
- 5 days ago
The Advocate role is a non-clinical customer service position within an inbound call center that supports Evernorth Behavioral Health. Advocates are responsible for handling inbound calls from...
Remote WorkSummer 2025 Seasonal Customer Assistant Representative
- Barre, VT (10 miles from Berlin, VT)
- 9 days ago
- Barre, VT (10 miles from Berlin, VT)
- 9 days ago
Overview The Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...
- Montpelier, VT (2 miles from Berlin, VT)
- 9 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 9 days ago
OVERVIEW A lera Group is looking for a Customer Service Specialist for their Montpelier, Vermont office. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team...
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Montpelier, VT (2 miles from Berlin, VT)
- 9 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 9 days ago
Then a remote Customer Service Representative position at Concentrix is just the right place for you!...
Remote WorkCustomer Service Representative
- Montpelier, VT (2 miles from Berlin, VT)
- 10 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 10 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
- Montpelier, VT (2 miles from Berlin, VT)
- 11 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 11 days ago
Wilson Language Training Customer Support Specialist in Montpelier , Vermont Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are committed...
Associate Customer Service Representative
- Montpelier, VT (2 miles from Berlin, VT)
- 17 days ago
- Montpelier, VT (2 miles from Berlin, VT)
- 17 days ago
Company : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and...
Retail Store Specialist (Customer Service/ Merchandising) - Part time NEW STORE OPENING
- Morrisville, VT (18 miles from Berlin, VT)
- 20 days ago
- Morrisville, VT (18 miles from Berlin, VT)
- 20 days ago
Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $16.00 to $17.25 per hour. Compensation for this opportunity is based on candidate experience...
Overview The Department of Liquor and Lottery is hiring to fill one of the positions on its 6-person customer service team. The team is tasked with processing digital applications and winning...
Demographic Data for Berlin, VT
Moving to Berlin, VT? Find some basic demographic data about Berlin, VT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Berlin, VT
Highest Education Level
Customer Service Representatives in Berlin, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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