Customer Service Representative Jobs in Temple, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Within 60 days of employment on the floor, must meet monthly quality goal of ninety-two percent (92%) or greater based on two percent (2%) of calls monitored....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
TPWD - Customer Service Representative I
- Moody, TX (18 miles from Temple, TX)
- 3 days ago
- Moody, TX (18 miles from Temple, TX)
- 3 days ago
I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...
Belton Service - Customer Service Assistant - Part-Time
- Belton, TX (16 miles from Temple, TX)
- 6 days ago
- Belton, TX (16 miles from Temple, TX)
- 6 days ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Medical Screener - Reception Technician (Customer Service)
- Temple, TX
- 10 days ago
- Temple, TX
- 10 days ago
Salary Not Available Position range in Bell County $29k - $41k Per Year Medical Screener - Reception Technician (Customer Service) CSL PLASMA INC Occupation: Medical Secretaries and Administrative...
Member Service Representative (Full-Time) - Harker Heights
- Harker Heights, TX (24 miles from Temple, TX)
- 15 days ago
- Harker Heights, TX (24 miles from Temple, TX)
- 15 days ago
Member Service Representative (Full-Time) - Harker Heights Harker Heights, TX, United States (On-site) Job Description To provide members and prospective members the full range of products and...
Customer Service Representative - Store #1 Temple, TX, USA Req #510 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #95
- Belton, TX (16 miles from Temple, TX)
- 16 days ago
- Belton, TX (16 miles from Temple, TX)
- 16 days ago
Customer Service Representative - Store #95 Belton, TX, USA Req #265 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #43 Temple, TX, USA Req #321 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #14 Temple, TX, USA Req #274 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #46 Temple, TX, USA Req #262 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #103 Temple, TX, USA Req #951 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #19
- Belton, TX (16 miles from Temple, TX)
- 16 days ago
- Belton, TX (16 miles from Temple, TX)
- 16 days ago
Customer Service Representative - Store #19 Belton, TX, USA Req #260 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #44
- Belton, TX (16 miles from Temple, TX)
- 16 days ago
- Belton, TX (16 miles from Temple, TX)
- 16 days ago
Customer Service Representative - Store #44 Belton, TX, USA Req #281 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #20
- Belton, TX (16 miles from Temple, TX)
- 16 days ago
- Belton, TX (16 miles from Temple, TX)
- 16 days ago
Customer Service Representative - Store #20 Belton, TX, USA Req #277 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Demographic Data for Temple, TX
Moving to Temple, TX? Find some basic demographic data about Temple, TX below.
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Salary for Customer Service Representative Jobs in Temple, TX
Highest Education Level
Customer Service Representatives in Temple, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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