Customer Service Representative Jobs in Sugar Land, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Houston, TX (18 miles from Sugar Land, TX)
- 8 hours ago
- Houston, TX (18 miles from Sugar Land, TX)
- 8 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote WorkStore Customer Service Specialist - Part Time
- Houston, TX (18 miles from Sugar Land, TX)
- 3 days ago
- Houston, TX (18 miles from Sugar Land, TX)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist
- Katy, TX (15 miles from Sugar Land, TX)
- 29 days ago
- Katy, TX (15 miles from Sugar Land, TX)
- 29 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative (Bilingual)
- Katy, TX (15 miles from Sugar Land, TX)
- 30+ days ago
- Katy, TX (15 miles from Sugar Land, TX)
- 30+ days ago
As a Customer Service Representative (Bilingual), you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Bilingual Customer Service Specialist (Spanish)
- Houston, TX (18 miles from Sugar Land, TX)
- 3 hours ago
- Houston, TX (18 miles from Sugar Land, TX)
- 3 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Registered Client Service Associate Bi-Lingual, English-Spanish
- Houston, TX (18 miles from Sugar Land, TX)
- 4 hours ago
- Houston, TX (18 miles from Sugar Land, TX)
- 4 hours ago
POSITION SUMMARY: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists...
CSR (Customer Service Representative)
- Katy, TX (15 miles from Sugar Land, TX)
- 4 hours ago
- Katy, TX (15 miles from Sugar Land, TX)
- 4 hours ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Cross Creek Ranch - FM 1463 & Fulshear Bend - Dairy - Customer Service Rep - Part-Time
- Katy, TX (15 miles from Sugar Land, TX)
- 4 hours ago
- Katy, TX (15 miles from Sugar Land, TX)
- 4 hours ago
No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Customer Service Representative, you'll be responsible for providing...
Grocery - Customer Service Rep - Part-Time @ Spring Green Market FM 723 & FM 1093
- Richmond, TX (5 miles from Sugar Land, TX)
- 4 hours ago
- Richmond, TX (5 miles from Sugar Land, TX)
- 4 hours ago
No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Customer Service Representative, you'll be responsible for providing...
Houston 53 Grocery - Customer Service Rep - Part-Time
- Cypress, TX (23 miles from Sugar Land, TX)
- 4 hours ago
- Cypress, TX (23 miles from Sugar Land, TX)
- 4 hours ago
No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Customer Service Representative, you'll be responsible for providing...
- Houston, TX (18 miles from Sugar Land, TX)
- 5 hours ago
- Houston, TX (18 miles from Sugar Land, TX)
- 5 hours ago
At Glass Doctor of Dallas Metroplex, we believe work should be fun, challenging, and rewarding. Our team thrives on creativity, innovation, and a spirit of competition. We work hard and play hard,...
Customer Service Associate - Dinner/Close Shift
- Richmond, TX (5 miles from Sugar Land, TX)
- 6 hours ago
- Richmond, TX (5 miles from Sugar Land, TX)
- 6 hours ago
Starting hiring pay at: $12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Houston, TX (18 miles from Sugar Land, TX)
- 11 hours ago
- Houston, TX (18 miles from Sugar Land, TX)
- 11 hours ago
Community Health Choice, Inc. (Community) is a non-profit managed care organization (MCO), licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94...
Remote Customer Support Rep No Calls, Just Emails & Chats
- Houston, TX (18 miles from Sugar Land, TX)
- 15 hours ago
- Houston, TX (18 miles from Sugar Land, TX)
- 15 hours ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote WorkCustomer Service Branch Associate / Delivery Driver - Automotive Finishes
- Houston, TX (18 miles from Sugar Land, TX)
- 15 hours ago
- Houston, TX (18 miles from Sugar Land, TX)
- 15 hours ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Demographic Data for Sugar Land, TX
Moving to Sugar Land, TX? Find some basic demographic data about Sugar Land, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Sugar Land, TX
Highest Education Level
Customer Service Representatives in Sugar Land, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »