Customer Service Representative Jobs in Richardson, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (6 miles from Richardson, TX)
- 7 days ago
- Liberty Mutual Insurance
- Plano, TX (6 miles from Richardson, TX)
- 7 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Customer Service Representative I
- Dallas, TX (12 miles from Richardson, TX)
- 1 day ago
- Dallas, TX (12 miles from Richardson, TX)
- 1 day ago
Job Description : We are immediately hiring a Customer Service Representative in Dallas, TX for our Supply Chain Solutions division....
Domain Managing Architect-Digital, Distribution and Customer Service
- Addison, TX (5 miles from Richardson, TX)
- 17 hours ago
- Addison, TX (5 miles from Richardson, TX)
- 17 hours ago
This is not a remote position. The position will be located in Springfield, IL or Addison, TX and will be hybrid. The Domain Managing Architect Digital, Distribution and Customer Service will...
- Dallas, TX (12 miles from Richardson, TX)
- 6 hours ago
- Dallas, TX (12 miles from Richardson, TX)
- 6 hours ago
Salary Confidential Position range in Dallas County $14.60 - $37.81 Per hour CUSTOMER SERVICE AGENT Gideon Crentsil Insurance Agency Occupation: Insurance Sales Agents Location: Dallas, TX - 75231...
Posting Number: S06336P Department: Crow Museum Salary Range: $45,000 Pay Basis: Monthly Position Status: Regular full-time Location: Multiple Locations Job Description: The Senior Customer...
- Allen, TX (10 miles from Richardson, TX)
- 7 hours ago
- Allen, TX (10 miles from Richardson, TX)
- 7 hours ago
Service Center Allen JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
Inside Sales & Customer Service Specialist
- Irving, TX (16 miles from Richardson, TX)
- 10 hours ago
- Irving, TX (16 miles from Richardson, TX)
- 10 hours ago
Job Summary This role within the Customer Engagement Center helps with the various service, sales and retention efforts for our Restaurant Services' customers. The services provided for our...
Client Service Representative, National Accounts
- Dallas, TX (12 miles from Richardson, TX)
- 11 hours ago
- Dallas, TX (12 miles from Richardson, TX)
- 11 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Advisor (Bilingual)
- Dallas, TX (16 miles from Richardson, TX)
- 11 hours ago
- Dallas, TX (16 miles from Richardson, TX)
- 11 hours ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Pharmacy Customer Service Associate
- Dallas, TX (12 miles from Richardson, TX)
- 11 hours ago
- Dallas, TX (12 miles from Richardson, TX)
- 11 hours ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Vehicle Parts/Labor Claims Customer Advocate
- Plano, TX (6 miles from Richardson, TX)
- 11 hours ago
- Plano, TX (6 miles from Richardson, TX)
- 11 hours ago
Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is...
Prosper Impulse - Customer Service Rep - Full-Time
- Prosper, TX (20 miles from Richardson, TX)
- 11 hours ago
- Prosper, TX (20 miles from Richardson, TX)
- 11 hours ago
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
Frisco 01 Service - Customer Service Assistant - Part-Time
- Frisco, TX (16 miles from Richardson, TX)
- 11 hours ago
- Frisco, TX (16 miles from Richardson, TX)
- 11 hours ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Plano 01 Dairy - Customer Service Rep - Part-Time
- Plano, TX (6 miles from Richardson, TX)
- 11 hours ago
- Plano, TX (6 miles from Richardson, TX)
- 11 hours ago
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
- Carrollton, TX (8 miles from Richardson, TX)
- 11 hours ago
- Carrollton, TX (8 miles from Richardson, TX)
- 11 hours ago
Overview We're looking for an experienced Customer Care Specialist to join our Service team! As a Customer Care Specialist for Esler Companies - Renewal by Andersen you will play an integral role...
Demographic Data for Richardson, TX
Moving to Richardson, TX? Find some basic demographic data about Richardson, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Richardson, TX
Highest Education Level
Customer Service Representatives in Richardson, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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