Customer Service Representative Jobs in Midland, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Odessa, TX
- Odessa, TX (19 miles from Midland, TX)
- 8 hours ago
- Odessa, TX (19 miles from Midland, TX)
- 8 hours ago
POSITION SUMMARY Sells products for MATHESON to business and industrial establishments orindividuals at sales office, store, showroom or customer's place of business byperforming the following...
- Odessa, TX (19 miles from Midland, TX)
- 22 hours ago
- Odessa, TX (19 miles from Midland, TX)
- 22 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Odessa, TX (19 miles from Midland, TX)
- 1 day ago
- Odessa, TX (19 miles from Midland, TX)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative/Inside Sales Representative, Level 1
- Midland, TX
- 3 days ago
- Midland, TX
- 3 days ago
Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Midland, TX...
- Odessa, TX (19 miles from Midland, TX)
- 4 days ago
- Odessa, TX (19 miles from Midland, TX)
- 4 days ago
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Midland 02 Service - Customer Service Assistant - Part-Time
- Midland, TX
- 6 days ago
- Midland, TX
- 6 days ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Odessa, TX (19 miles from Midland, TX)
- 9 days ago
- Odessa, TX (19 miles from Midland, TX)
- 9 days ago
Service Center Odessa JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Odessa, TX (19 miles from Midland, TX)
- 11 days ago
- Odessa, TX (19 miles from Midland, TX)
- 11 days ago
Service Center Odessa JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Midland, TX
Moving to Midland, TX? Find some basic demographic data about Midland, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Midland, TX
Highest Education Level
Customer Service Representatives in Midland, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »