Customer Service Representative Jobs in Mcallen, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
For Inside Customer Service Representatives (Duties and Responsibilities): Manage of incoming call and customer service inquiries....
Customer Service Representative (CSR)
- Mission, TX (12 miles from Mcallen, TX)
- 7 hours ago
- Mission, TX (12 miles from Mcallen, TX)
- 7 hours ago
Between $14.00 and $17.00 Per Hour DOE (Depends on Experience) Position range in Hidalgo County $11.87 - $19.15 Per hour Customer Service Representative (CSR) Frontier Cooling and Heating Occupation...
Edinburg 01 Service - Customer Service Assistant - Part-Time
- Edinburg, TX (7 miles from Mcallen, TX)
- 11 hours ago
- Edinburg, TX (7 miles from Mcallen, TX)
- 11 hours ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Part-Time Remote Customer Service Representative
- Alamo, TX (7 miles from Mcallen, TX)
- 23 hours ago
- Alamo, TX (7 miles from Mcallen, TX)
- 23 hours ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkCustomer Service Representative Intake Coordinator- McAllen, Texas
- McAllen, TX
- 1 day ago
- McAllen, TX
- 1 day ago
Opens a new window. : Customer Service Representative Perform office clerical tasks including data entry, form preparation, and document management....
Join our team at Teleperformance-TPUSA Inc. as a Healthcare Customer Service Representative and assist members by handling inbound calls for general insurance enrollment information....
Responsibilities Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Manages front reception area and serves as a customer service representative for the CLE in the center and online as assigned. Enforces college procedures for printing and computer use....
Pharmacy Customer Service Assoc. Cert
- San Juan, TX (6 miles from Mcallen, TX)
- 3 days ago
- San Juan, TX (6 miles from Mcallen, TX)
- 3 days ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Customer Service Specialist - FT - Days - Billing & Collections
- Edinburg, TX (7 miles from Mcallen, TX)
- 4 days ago
- Edinburg, TX (7 miles from Mcallen, TX)
- 4 days ago
DHR Health - US:TX:Edinburg - Days Summary: POSITION SUMMARY: Promotes and implement excellent customer service to DHR patients and family members. Address customer questions & concerns...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - English/Spanish
- Donna, TX (10 miles from Mcallen, TX)
- 7 days ago
- Donna, TX (10 miles from Mcallen, TX)
- 7 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Insurance Sales Representative - Customer Service
- Donna, TX (10 miles from Mcallen, TX)
- 8 days ago
- Donna, TX (10 miles from Mcallen, TX)
- 8 days ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
We are hiring a Customer Service Representative/Front Desk to manage customer queries and complaints....
Demographic Data for Mcallen, TX
Moving to Mcallen, TX? Find some basic demographic data about Mcallen, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mcallen, TX
Highest Education Level
Customer Service Representatives in Mcallen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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