Customer Service Representative Jobs in Mcallen, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 53 Jobs

McAllen 03 Service - Customer Service Assistant - Part-Time

  • McAllen, TX
  • 14 hours ago
  • McAllen, TX
  • 14 hours ago

Job Description Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...

Retail Customer Service

  • McAllen, TX
  • 1 day ago
  • McAllen, TX
  • 1 day ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Import/Export Clerk-Customer Service

  • Pharr, TX (4 miles from Mcallen, TX)
  • 1 day ago
  • Pharr, TX (4 miles from Mcallen, TX)
  • 1 day ago

Our client is seeking Import/Export Clerk to join their team. The ideal candidate will have two years of experience of shipping/receiving and computer skills which will align successfully in the...

Customer Service Rep(09258) - 2720 s expressway 281

  • Edinburg, TX (7 miles from Mcallen, TX)
  • 1 day ago
  • Edinburg, TX (7 miles from Mcallen, TX)
  • 1 day ago

Customer Service Rep(09258) - 2720 s expressway 281 Domino's Franchise - 3.4 Edinburg, TX Job Details Full-time Estimated: $16.2K - $20.4K a year 2 days ago Qualifications Entry level Full Job...

Retail Customer Service Cashier

  • Edinburg, TX (7 miles from Mcallen, TX)
  • 2 days ago
  • Edinburg, TX (7 miles from Mcallen, TX)
  • 2 days ago

Req ID: 453152 Address: 8420 N. Expressway 281 Edinburg, TX, 78539 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Retail Customer Service Specialist

  • McAllen, TX
  • 2 days ago
  • McAllen, TX
  • 2 days ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Insurance Sales Representative - Customer Service

  • McAllen, TX
  • 4 days ago
  • McAllen, TX
  • 4 days ago

Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...

Customer Service/Sales

  • Pharr, TX (4 miles from Mcallen, TX)
  • 5 days ago
  • Pharr, TX (4 miles from Mcallen, TX)
  • 5 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

General Administraror and Customer Service

  • Pharr, TX (4 miles from Mcallen, TX)
  • 5 days ago
  • Pharr, TX (4 miles from Mcallen, TX)
  • 5 days ago

un General Administraror and Customer Service (Pharr) Yanitor Paper and Supplies 5420 n. athol compensation: 9 employment type: experience level: no experience required job title: Customer Service...

Customer Services Representative (McAllen)

  • McAllen, TX
  • 6 days ago
  • McAllen, TX
  • 6 days ago

The South Texas Tele-Center is seeking to fill Customer Service Representative (CSR) II positions responsible for handling Unemployment Benefit applications, unemployment program inquiries, and benefit...

Customer Service Associate - Temporary

  • Mission, TX (12 miles from Mcallen, TX)
  • 7 days ago
  • Mission, TX (12 miles from Mcallen, TX)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Mission, TX (12 miles from Mcallen, TX)
  • 7 days ago
  • Mission, TX (12 miles from Mcallen, TX)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service - Sales Rep

  • Mission, TX (12 miles from Mcallen, TX)
  • 8 days ago
  • Mission, TX (12 miles from Mcallen, TX)
  • 8 days ago

PROVEN EXPERIENCE IN RESIDENTIAL AND INDUSTRIAL FENCE SALES. KNOWLEDGE AND USE OF MEASURING TAPE. GOOD MANNERS and GREAT CUSTOMER SERVICE. PROACTIVE and READY FOR NEW AND GREAT CHALLENGES....

Customer Service/Cashier

  • Edinburg, TX (7 miles from Mcallen, TX)
  • 8 days ago
  • Edinburg, TX (7 miles from Mcallen, TX)
  • 8 days ago

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...

Customer Service Representative (30 Hours/Week)

  • McAllen, TX
  • 10 days ago
  • McAllen, TX
  • 10 days ago

Customer Service Representative (30 Hours/Week) McAllen, Texas Pharmacy 2781 Job Description The Customer Service Representative will assist patients with picking up their medications as well as checking...

Demographic Data for Mcallen, TX

Moving to Mcallen, TX? Find some basic demographic data about Mcallen, TX below.


Local
National
141,251
4,659
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Mcallen, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mcallen, TX offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mcallen, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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