Customer Service Representative Jobs in Lubbock, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Join the #1 retail energy provider in North America with over 3 million customers! Enjoy a standardized schedule, a supportive work environment, and the flexibility to work from home with all...
Remote WorkUMC Family Medicine at 69th and Slide Customer Service Advocate $1,000 Sign On Bonus Available
- Lubbock, TX
- 1 day ago
- Lubbock, TX
- 1 day ago
UMC Family on Slide Road R15377 *Join UMC Physicians: Where Employee Satisfaction Soars at 98%! * Summary Title: Customer Service Advocate - Full time Department: UMC Family Medicine at 69th and...
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
UMC Neurosurgery Customer Service Advocate $1,000 Sign On Bonus Available
- Lubbock, TX
- 6 days ago
- Lubbock, TX
- 6 days ago
UMC Neurosurgery | Customer Service Advocate | **$1,000 Sign On Bonus Available** locations MOP1 - Suite 430 time type Full time posted on Posted Today job requisition id R15432 We've learned that...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Guide (Human Services Specialist 1). Bilingual English/Spanish Preferred
- Lubbock, TX
- 11 days ago
- Lubbock, TX
- 11 days ago
Initial Posting Date: 02/27/2025 Application Deadline: 03/13/2025 Agency: Department of Human Services Salary Range: $3,429 - $4,622 Position Type: Employee Position Title: Customer Service Guide...
Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive...
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...
As a part of our team, you also get access to FREE skills training and other benefits to help you grow in your career. 1 st Shift M-F 8am-5pm As a ResourceMFG Customer Service Representative We Offer...
TO BE CONSIDERED FOR THIS POSITION YOU MUST APPLY TO THIS LINK : Cooperative Careers | South Plains Electric Cooperative South Plains Electric Cooperative is accepting applications for a full-time...
Customer Service Warehouse Associate
- Lubbock, TX (10 miles from Lubbock, TX)
- 15 days ago
- Lubbock, TX (10 miles from Lubbock, TX)
- 15 days ago
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...
- Lorenzo, TX (21 miles from Lubbock, TX)
- 18 days ago
- Lorenzo, TX (21 miles from Lubbock, TX)
- 18 days ago
South Plains Electric Cooperative Inc is now hiring N OW HIRING for the position of: Member Service Representative - Full-Time Location: Lorenzo Office South Plains Electric Cooperative is...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Overview Where Better Careers Begin! Massage Envy Lubbock: 4414 82nd St., Suite 109, Lubbock, TX 79424 Do you have a passion for helping others? At the Massage Envy Lubbock franchise, we support...
UMC Urgent Care at KingsPark Customer Service Advocate Part Time
- Lubbock, TX
- 25 days ago
- Lubbock, TX
- 25 days ago
UMC Urgent Care at KingsPark | Customer Service Advocate | Part Time UMC Health System - 4.1 Lubbock, TX Job Details Part-time Estimated: $28K - $33.3K a year 15 hours ago Qualifications Customer...
Demographic Data for Lubbock, TX
Moving to Lubbock, TX? Find some basic demographic data about Lubbock, TX below.
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Salary for Customer Service Representative Jobs in Lubbock, TX
Highest Education Level
Customer Service Representatives in Lubbock, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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