Customer Service Representative Jobs in Laredo, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Laredo, TX
- 8 hours ago
- Laredo, TX
- 8 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote WorkCustomer Service Representative I, (B253635-2), 202, Airport Security
- Laredo, TX
- 1 day ago
- Laredo, TX
- 1 day ago
Provides customer service by answering phones and assisting with resolving customer issues. Tracks customer calls and resolutions into database. This position is responsible for receiving and...
Salary Not Available Position range in Webb County $10.06 - $16.89 Per hour Customer service / Data Entry/ Trucking Insurance TEXAS INSURANCE & TAX CENTER LLC Occupation: Office Clerks, General...
Store 2741043: 401 E Calton Rd, Laredo, Texas 78041 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Req ID: 453156 Address: 101 Pinnacle Road Laredo, TX, 78045 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose...
Our client, is seeking a CSR to join their team. Job Title: CSR Location: Mines RD Pay Range: 14 Whats the Job? Customer service Data Entry Load Planning Scheduling Picks ups Inventory lift up to...
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Customer Support Sales Representative (CSSR) Paid semi-monthly. Continued hands on and virtual training. 401(k) with company matching. Paid time off and holidays. Employee Assistance Program...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Buckland is looking for a Customer Service Representative What you'll be doing This position is responsible for act as a liaison between company and clients to provide product/services information,...
Customer Service Rep. (possible lead or Supervisor)100% BilingualMonday - Friday 9-6Famliar with high volume distribution/warehouseExperience handling import/export documentation, knowledge on...
actions taken.Related occupations Check to ensure that appropriate changes were made to resolve customers' problems.Related occupations Contact customers to respond to inquiries or to notify them of claim...
DESCRIPTION: Assists patients, visitors, and all callers to the Center with routine inquiries regarding Center services, locations, hours of operation, and requests for appointment. Directs...
Demographic Data for Laredo, TX
Moving to Laredo, TX? Find some basic demographic data about Laredo, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Laredo, TX
Highest Education Level
Customer Service Representatives in Laredo, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Energetic
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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