Customer Service Representative Jobs in Laredo, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Customer Service Team Member

  • Laredo, TX
  • 7 days ago
  • Laredo, TX
  • 7 days ago

Between $10.00 and $11.00 Per Hour DOE (Depends on Experience) Position range in Webb County $8.29 - $11.18 Per hour Customer Service Team Member MAGDALENO RESTAURANT GROUP LLC Occupation: Fast...

Customer Service Representative (On-Site)

  • Laredo, TX
  • 7 days ago
  • Laredo, TX
  • 7 days ago

Job Title: Customer Service Representative (On-Site) Job Description The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...

Customer Service Agent

  • Laredo, TX
  • 8 days ago
  • Laredo, TX
  • 8 days ago

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...

Customer Service Representative

  • Laredo, TX
  • 9 days ago
  • Laredo, TX
  • 9 days ago

Customer Service Representative XPO - 3.1 Laredo, TX Job Details From $20.91 an hour 17 hours ago Benefits Paid holidays Disability insurance Health insurance Paid time off 401(k) matching Benefits...

Customer Service Representative

  • Laredo, TX (14 miles from Laredo, TX)
  • 10 days ago
  • Laredo, TX (14 miles from Laredo, TX)
  • 10 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

P-Time (Weekends) - Southbound Customer Service Rep

  • Laredo, TX
  • 10 days ago
  • Laredo, TX
  • 10 days ago

Buckland is looking for a P-Time (Weekends) Customer Service Representative What you'll be doing This position is responsible for act as a liaison between company and clients to provide product/services...

Customer Account Representative

  • Laredo, TX
  • 10 days ago
  • Laredo, TX
  • 10 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service - No Experience Required

  • Laredo, TX
  • 16 days ago
  • Laredo, TX
  • 16 days ago

un Customer Service - No Experience Required compensation: To be discussed. Skill Requirements: Great communication skills and ability to speak clearly over the phone Comfortable talking on the...

Customer Service Rep

  • Laredo, TX
  • 21 days ago
  • Laredo, TX
  • 21 days ago

Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Laredo, TX
  • 24 days ago
  • Laredo, TX
  • 24 days ago

The Part-time Customer Service Representative is primarily responsible for greeting and directing customers as they enter the store....

Customer Service Representative - Driving

  • Laredo, TX
  • 30+ days ago
  • Laredo, TX
  • 30+ days ago

Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with...

Customer Service Rep(06543) - 12602 Mines Rd

  • Laredo, TX
  • 90+ days ago
  • Laredo, TX
  • 90+ days ago

Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...

Customer Service Rep(06730) - 5220 McPherson Rd

  • Laredo, TX
  • 90+ days ago
  • Laredo, TX
  • 90+ days ago

Company Description Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that...

Retail Customer Service Associate

  • Laredo, TX
  • 30+ days ago
  • Laredo, TX
  • 30+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Demographic Data for Laredo, TX

Moving to Laredo, TX? Find some basic demographic data about Laredo, TX below.


Local
National
266,162
5,672
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Laredo, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Laredo, TX offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Laredo, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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