Customer Service Representative Jobs in Killeen, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 81 Jobs

Customer Service Associate

  • Killeen, TX
  • 23 hours ago
  • Killeen, TX
  • 23 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate (MUST BE 21 OR OLDER)

  • Fort Cavazos, TX (8 miles from Killeen, TX)
  • 1 day ago
  • Fort Cavazos, TX (8 miles from Killeen, TX)
  • 1 day ago

H-... Customer Service Associate (MUST BE 21 OR OLDER) United States - Texas - Fort Cavazos Regular Part Time 5100PB1-03 Customer Experience Associate Job Description As a Customer Service expert,...

Veterinary Client Service Representative

  • Killeen, TX
  • 3 days ago
  • Killeen, TX
  • 3 days ago

El Centro pet Medical Center is looking for a Part-Time Customer Service Representative to join our team!...

TPWD - Customer Service Representative I

  • Moody, TX (23 miles from Killeen, TX)
  • 3 days ago
  • Moody, TX (23 miles from Killeen, TX)
  • 3 days ago

I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...

Belton Service - Customer Service Assistant - Part-Time

  • Belton, TX (13 miles from Killeen, TX)
  • 6 days ago
  • Belton, TX (13 miles from Killeen, TX)
  • 6 days ago

Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...

Customer Service - Self Storage Manager

  • Copperas Cove, TX (23 miles from Killeen, TX)
  • 8 days ago
  • Copperas Cove, TX (23 miles from Killeen, TX)
  • 8 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Technician

  • Killeen, TX
  • 10 days ago
  • Killeen, TX
  • 10 days ago

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...

Retail Customer Service

  • Killeen, TX
  • 11 days ago
  • Killeen, TX
  • 11 days ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Customer Service Technician- Seasonal/Temporary

  • Killeen, TX
  • 14 days ago
  • Killeen, TX
  • 14 days ago

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...

Member Service Representative (Full-Time) - Harker Heights

  • Harker Heights, TX (6 miles from Killeen, TX)
  • 15 days ago
  • Harker Heights, TX (6 miles from Killeen, TX)
  • 15 days ago

Member Service Representative (Full-Time) - Harker Heights Harker Heights, TX, United States (On-site) Job Description To provide members and prospective members the full range of products and...

Customer Service Representative - Store #95

  • Belton, TX (13 miles from Killeen, TX)
  • 16 days ago
  • Belton, TX (13 miles from Killeen, TX)
  • 16 days ago

Customer Service Representative - Store #95 Belton, TX, USA Req #265 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...

Customer Service Representative - Store #32

  • Gatesville, TX (20 miles from Killeen, TX)
  • 16 days ago
  • Gatesville, TX (20 miles from Killeen, TX)
  • 16 days ago

Customer Service Representative - Store #32 Gatesville, TX, USA Req #515 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...

Customer Service Representative - Store #19

  • Belton, TX (13 miles from Killeen, TX)
  • 16 days ago
  • Belton, TX (13 miles from Killeen, TX)
  • 16 days ago

Customer Service Representative - Store #19 Belton, TX, USA Req #260 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...

Customer Service Representative - Store #44

  • Belton, TX (13 miles from Killeen, TX)
  • 16 days ago
  • Belton, TX (13 miles from Killeen, TX)
  • 16 days ago

Customer Service Representative - Store #44 Belton, TX, USA Req #281 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...

Customer Service Representative - Store #20

  • Belton, TX (13 miles from Killeen, TX)
  • 16 days ago
  • Belton, TX (13 miles from Killeen, TX)
  • 16 days ago

Customer Service Representative - Store #20 Belton, TX, USA Req #277 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...

Demographic Data for Killeen, TX

Moving to Killeen, TX? Find some basic demographic data about Killeen, TX below.


Local
National
159,697
1,948
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Killeen, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Killeen, TX offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Killeen, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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