Customer Service Representative Jobs in Katy, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist - Part Time
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Bilingual Customer Service Specialist (Spanish)
- Houston, TX (22 miles from Katy, TX)
- 60+ days ago
- Houston, TX (22 miles from Katy, TX)
- 60+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 2 hours ago
- Houston, TX (22 miles from Katy, TX)
- 2 hours ago
At Oaks Fine Cleaners, we pride ourselves on being the best premium dry cleaner in Houston! Located in the beautiful upscale neighborhood of River Oaks, we have served Houstonians for 20+ years....
- Sugar Land, TX (15 miles from Katy, TX)
- 4 hours ago
- Sugar Land, TX (15 miles from Katy, TX)
- 4 hours ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
PBS Specialist - Customer Service
- Houston, TX (22 miles from Katy, TX)
- 5 hours ago
- Houston, TX (22 miles from Katy, TX)
- 5 hours ago
Mission Statement The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient...
Magnolia 02 149/1488 Texas Bkyrd- HG - Customer Service Rep - Part-Time
- Magnolia, TX (24 miles from Katy, TX)
- 5 hours ago
- Magnolia, TX (24 miles from Katy, TX)
- 5 hours ago
No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Customer Service Representative, you'll be responsible for providing...
Northcliffe Branch Member Service Representative - Full Time
- Houston, TX (22 miles from Katy, TX)
- 11 hours ago
- Houston, TX (22 miles from Katy, TX)
- 11 hours ago
and Requirements The RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Northcliffe branch location starting at $20.00/hour! Bilingual in Spanish and...
Sales & Service Rep - Customer Care Center
- Houston, TX (22 miles from Katy, TX)
- 11 hours ago
- Houston, TX (22 miles from Katy, TX)
- 11 hours ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Customer Service Rep(08197) - 20333 S. W. Freeway
- Sugar Land, TX (15 miles from Katy, TX)
- 11 hours ago
- Sugar Land, TX (15 miles from Katy, TX)
- 11 hours ago
Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
Customer Service Rep(06638) - 5204 Bissonnet
- Houston, TX (22 miles from Katy, TX)
- 11 hours ago
- Houston, TX (22 miles from Katy, TX)
- 11 hours ago
Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
Customer Service Rep(09260) - 6210 Sienna Parkway, Ste. 330
- Missouri City, TX (24 miles from Katy, TX)
- 11 hours ago
- Missouri City, TX (24 miles from Katy, TX)
- 11 hours ago
Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
Customer Service Rep For Insurance Company
- Houston, TX (22 miles from Katy, TX)
- 11 hours ago
- Houston, TX (22 miles from Katy, TX)
- 11 hours ago
un CUSTOMER SERVICE REP FOR INSURANCE COMPANY LOWCOSTINSURANCETX.COM 17036 WEST LITTLE YORK RD near LITTLE YORK AND QUEENSTON compensation: $11-$14 employment type: experience level: entry level...
Houston 43 (Beechnut/Beltway 8) Frozen Foods - Customer Service Rep - Part-Time
- Houston, TX (22 miles from Katy, TX)
- 14 hours ago
- Houston, TX (22 miles from Katy, TX)
- 14 hours ago
No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Customer Service Representative, you'll be responsible for providing...
Customer Service Representative, Houston Central
- Houston, TX (22 miles from Katy, TX)
- 15 hours ago
- Houston, TX (22 miles from Katy, TX)
- 15 hours ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Customer Service Representatives
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
We are seeking reliable and hardworking individuals for customer service work in Houston, TX. The position involves handling heavy emails and phone calls, assisting customers with questions about...
Demographic Data for Katy, TX
Moving to Katy, TX? Find some basic demographic data about Katy, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Katy, TX
Highest Education Level
Customer Service Representatives in Katy, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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