Customer Service Representative Jobs in Irving, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- North Richland Hills, TX (18 miles from Irving, TX)
- 2 days ago
- North Richland Hills, TX (18 miles from Irving, TX)
- 2 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Store Customer Service Specialist
- Plano, TX (20 miles from Irving, TX)
- 23 days ago
- Plano, TX (20 miles from Irving, TX)
- 23 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Airport Customer Service Agent (NK) - DFW PT - 5471
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
SummaryUnifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly,...
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
We are looking for a full time Warehouse/Customer Service position for a small industrial supply company near Downtown Dallas (Mockingbird and 35 area). We are seeking someone personable and...
Bilingual Parts Specialist Customer Service
- Arlington, TX (17 miles from Irving, TX)
- 1 hour ago
- Arlington, TX (17 miles from Irving, TX)
- 1 hour ago
Position Overview: Job Title: Bilingual Parts Specialist - CSR Shift: 8:00 AM - 5:00 PM, Monday to Friday Hourly Rate: $18.00 per hour Benefits & Perks: Weekly pay 1-hour lunch breaks Medical and...
Store Customer Service Specialist
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate - Temporary
- Haltom City, TX (20 miles from Irving, TX)
- 2 hours ago
- Haltom City, TX (20 miles from Irving, TX)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Representative - Remote in CST
- Dallas, TX (8 miles from Irving, TX)
- 3 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 3 hours ago
center experience Telecommuting Requirements: Reside within the Central Time Zone Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established...
Remote WorkEvening Customer Service Exit Booth - DFW Airport
- Dallas, TX (8 miles from Irving, TX)
- 5 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 5 hours ago
Overview Enterprise Mobility at the DFW Airport has an exciting opportunity for a full time Customer Service Exit Booth Agent. This position offers an average of $21.96/ hour (15 per hour plus...
Payroll & Client Service Specialist
- Desoto, TX (15 miles from Irving, TX)
- 9 hours ago
- Desoto, TX (15 miles from Irving, TX)
- 9 hours ago
Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty,...
Remote WorkEvening Customer Service Return Agent - DFW Airport
- DFW Airport, TX (7 miles from Irving, TX)
- 10 hours ago
- DFW Airport, TX (7 miles from Irving, TX)
- 10 hours ago
Overview Enterprise Mobility at the DFW Airport has an exciting opportunity to join our team as a full time Customer Service Return Agent! This position offers an average of $16.04 / hour (15 per...
Customer Service Representative l
- Fort Worth, TX (22 miles from Irving, TX)
- 10 hours ago
- Fort Worth, TX (22 miles from Irving, TX)
- 10 hours ago
Two Customer Service Representative l positions are available with the City of Fort Worth Park & Recreation Department at the Fort Worth Nature Center & Refuge....
Customer Service/Catering Specialist - Weekly Pay $18-$22/hr - Private College in Dallas, TX
- Dallas, TX (8 miles from Irving, TX)
- 11 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 11 hours ago
Customer Service/Catering Specialist - Weekly Pay $18-$22/hr - Private College in Dallas, TX Dallas, TX Description: SAGE Dining Services is seeking an energetic, customer service and catering...
Senior Administrative Customer Support Representative
- Dallas, TX (8 miles from Irving, TX)
- 13 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 13 hours ago
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and...
Demographic Data for Irving, TX
Moving to Irving, TX? Find some basic demographic data about Irving, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Irving, TX
Highest Education Level
Customer Service Representatives in Irving, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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