Customer Service Representative Jobs in Henderson, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Retail Customer Service Associate
- Longview, TX (17 miles from Henderson, TX)
- 2 days ago
- Longview, TX (17 miles from Henderson, TX)
- 2 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Airport Agent - Ramp and Customer Service
- Longview, TX (17 miles from Henderson, TX)
- 4 days ago
- Longview, TX (17 miles from Henderson, TX)
- 4 days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at L ongview/East Texas Regional Airport and watch your career take off! You will join a stable, FUN, secure, and...
Customer Service Rep. in Longview Pine Tree
- Longview, TX (17 miles from Henderson, TX)
- 25 days ago
- Longview, TX (17 miles from Henderson, TX)
- 25 days ago
Includes the following: Other duties may be assigned. Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act...
- Kilgore, TX (11 miles from Henderson, TX)
- 45+ days ago
- Kilgore, TX (11 miles from Henderson, TX)
- 45+ days ago
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...
Customer Service Representative - Longview
- Longview, TX (17 miles from Henderson, TX)
- 30+ days ago
- Longview, TX (17 miles from Henderson, TX)
- 30+ days ago
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Retail Customer Service Associate
- Longview, TX (17 miles from Henderson, TX)
- 30+ days ago
- Longview, TX (17 miles from Henderson, TX)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Longview, TX (17 miles from Henderson, TX)
- 45+ days ago
- Longview, TX (17 miles from Henderson, TX)
- 45+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Sales & Customer Service Associate
- Longview, TX (17 miles from Henderson, TX)
- 90+ days ago
- Longview, TX (17 miles from Henderson, TX)
- 90+ days ago
Overview Do you love helping others? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping...
Customer Service Rep(06982) - 900 Henderson Street
- Henderson, TX
- 90+ days ago
- Henderson, TX
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Henderson, TX
Moving to Henderson, TX? Find some basic demographic data about Henderson, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Henderson, TX
Highest Education Level
Customer Service Representatives in Henderson, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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