Customer Service Representative Jobs in Grand Prairie, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (24 miles from Grand Prairie, TX)
- 8 days ago
- Liberty Mutual Insurance
- Plano, TX (24 miles from Grand Prairie, TX)
- 8 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Domain Managing Architect-Digital, Distribution and Customer Service
- Addison, TX (15 miles from Grand Prairie, TX)
- 1 day ago
- Addison, TX (15 miles from Grand Prairie, TX)
- 1 day ago
This is not a remote position. The position will be located in Springfield, IL or Addison, TX and will be hybrid. The Domain Managing Architect Digital, Distribution and Customer Service will...
- Dallas, TX (11 miles from Grand Prairie, TX)
- 3 hours ago
- Dallas, TX (11 miles from Grand Prairie, TX)
- 3 hours ago
Work from home booking Travel Vacations, Hotels, Rental and more..... Why not paid for what you are already doing! No prior travel experience needed..... I will train Business Opportunity Must be...
Remote WorkPharmacy Customer Service Associate
- Trophy Club, TX (20 miles from Grand Prairie, TX)
- 8 hours ago
- Trophy Club, TX (20 miles from Grand Prairie, TX)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Amazon Locker+ Customer Service Associate
- Dallas, TX (11 miles from Grand Prairie, TX)
- 8 hours ago
- Dallas, TX (11 miles from Grand Prairie, TX)
- 8 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Amazon Locker - Customer Service
- Dallas, TX (11 miles from Grand Prairie, TX)
- 8 hours ago
- Dallas, TX (11 miles from Grand Prairie, TX)
- 8 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative - FT
- DFW Airport, TX (8 miles from Grand Prairie, TX)
- 9 hours ago
- DFW Airport, TX (8 miles from Grand Prairie, TX)
- 9 hours ago
$15.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
KFC Team Member (Customer Service or Cook)
- Carrollton, TX (13 miles from Grand Prairie, TX)
- 9 hours ago
- Carrollton, TX (13 miles from Grand Prairie, TX)
- 9 hours ago
When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...
- Dallas, TX (11 miles from Grand Prairie, TX)
- 18 hours ago
- Dallas, TX (11 miles from Grand Prairie, TX)
- 18 hours ago
Salary Confidential Position range in Dallas County $14.60 - $37.81 Per hour CUSTOMER SERVICE AGENT Gideon Crentsil Insurance Agency Occupation: Insurance Sales Agents Location: Dallas, TX - 75231...
Senior Customer Service Assistant
- Richardson, TX (19 miles from Grand Prairie, TX)
- 18 hours ago
- Richardson, TX (19 miles from Grand Prairie, TX)
- 18 hours ago
Posting Number: S06336P Department: Crow Museum Salary Range: $45,000 Pay Basis: Monthly Position Status: Regular full-time Location: Multiple Locations Job Description: The Senior Customer...
Outbound Customer Service Advocate II
- Arlington, TX (14 miles from Grand Prairie, TX)
- 18 hours ago
- Arlington, TX (14 miles from Grand Prairie, TX)
- 18 hours ago
You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive...
Inside Sales & Customer Service Specialist
- Irving, TX (3 miles from Grand Prairie, TX)
- 22 hours ago
- Irving, TX (3 miles from Grand Prairie, TX)
- 22 hours ago
Job Summary This role within the Customer Engagement Center helps with the various service, sales and retention efforts for our Restaurant Services' customers. The services provided for our...
Client Service Representative, National Accounts
- Dallas, TX (11 miles from Grand Prairie, TX)
- 23 hours ago
- Dallas, TX (11 miles from Grand Prairie, TX)
- 23 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Advisor (Bilingual)
- Dallas, TX (8 miles from Grand Prairie, TX)
- 23 hours ago
- Dallas, TX (8 miles from Grand Prairie, TX)
- 23 hours ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Vehicle Parts/Labor Claims Customer Advocate
- Plano, TX (24 miles from Grand Prairie, TX)
- 23 hours ago
- Plano, TX (24 miles from Grand Prairie, TX)
- 23 hours ago
Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is...
Demographic Data for Grand Prairie, TX
Moving to Grand Prairie, TX? Find some basic demographic data about Grand Prairie, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Grand Prairie, TX
Highest Education Level
Customer Service Representatives in Grand Prairie, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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