Customer Service Representative Jobs in Ft Worth, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Senior Customer Service Representative
- Lewisville, TX (23 miles from Ft Worth, TX)
- 14 hours ago
- Lewisville, TX (23 miles from Ft Worth, TX)
- 14 hours ago
Senior Customer Service Representative Dallas, TX Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience Increase your earning potential!...
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Fort Worth, TX
- 14 hours ago
- Fort Worth, TX
- 14 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote Work- Irving, TX (22 miles from Ft Worth, TX)
- 10 hours ago
- Irving, TX (22 miles from Ft Worth, TX)
- 10 hours ago
>>THIS IS A 2nd SHIFT POSITION with anticipated hours of 10:00 AM - 10:00PM Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering...
Position Overview The Customer Service Representative (CSR) position is responsible for providing high quality, consistent and efficient service to our customers through daily interaction with clients...
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Customer Service Representatives
- Alvarado, TX (21 miles from Ft Worth, TX)
- 10 hours ago
- Alvarado, TX (21 miles from Ft Worth, TX)
- 10 hours ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
- Colleyville, TX (15 miles from Ft Worth, TX)
- 11 hours ago
- Colleyville, TX (15 miles from Ft Worth, TX)
- 11 hours ago
At Glass Doctor of Dallas Metroplex, we believe work should be fun, challenging, and rewarding. Our team thrives on creativity, innovation, and a spirit of competition. We work hard and play hard,...
Customer Account Representative
- Bedford, TX (13 miles from Ft Worth, TX)
- 12 hours ago
- Bedford, TX (13 miles from Ft Worth, TX)
- 12 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Associate - Morning & Lunch Shift
- North Richland Hills, TX (6 miles from Ft Worth, TX)
- 12 hours ago
- North Richland Hills, TX (6 miles from Ft Worth, TX)
- 12 hours ago
Starting hiring pay at: $12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Saginaw, TX (10 miles from Ft Worth, TX)
- 13 hours ago
- Saginaw, TX (10 miles from Ft Worth, TX)
- 13 hours ago
What Youll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
FT Key Holder - 7080 Store Customer Service Specialist
- Grapevine, TX (20 miles from Ft Worth, TX)
- 21 hours ago
- Grapevine, TX (20 miles from Ft Worth, TX)
- 21 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
R10064326 Inside Sales/Customer Service (Ft Worth, TX) (Open) Location: Fort Worth, TX - Northside - Retail shop How will you CONTRIBUTE and GROW? In this counter sales role, you will sell...
Customer Support Specialist I - ES Division
- Arlington, TX (11 miles from Ft Worth, TX)
- 22 hours ago
- Arlington, TX (11 miles from Ft Worth, TX)
- 22 hours ago
POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services,...
Retail Customer Service Team Member-1
- Irving, TX (22 miles from Ft Worth, TX)
- 22 hours ago
- Irving, TX (22 miles from Ft Worth, TX)
- 22 hours ago
Store - CIN-WATERSTONE, OHDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Retail Customer Service Team Member PT Cashier/Sales
- Irving, TX (22 miles from Ft Worth, TX)
- 22 hours ago
- Irving, TX (22 miles from Ft Worth, TX)
- 22 hours ago
Store - MSP-MAPLEWOOD, MNDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Job Title: Retail- Customer Service Representative Location: 2251 Silver Creek Rd, Fort Worth, TX 76108 FLSA Classification Non-Exempt Position Type and Schedule: Full-Time Schedule: Monday-Friday6:...
Demographic Data for Ft Worth, TX
Moving to Ft Worth, TX? Find some basic demographic data about Ft Worth, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ft Worth, TX
Highest Education Level
Customer Service Representatives in Ft Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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