Customer Service Representative Jobs in Frisco, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Allen, TX (15 miles from Frisco, TX)
- 9 days ago
- Allen, TX (15 miles from Frisco, TX)
- 9 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Technical Support/Customer Advocate Agent
- McKinney, TX (14 miles from Frisco, TX)
- 6 hours ago
- McKinney, TX (14 miles from Frisco, TX)
- 6 hours ago
THIS IS A REMOTE POSITION. WORK FROM YOUR HOME Cybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and...
Evening Customer Service Return Agent - DFW Airport
- DFW Airport, TX (22 miles from Frisco, TX)
- 11 hours ago
- DFW Airport, TX (22 miles from Frisco, TX)
- 11 hours ago
Overview Enterprise Mobility at the DFW Airport has an exciting opportunity to join our team as a full time Customer Service Return Agent! This position offers an average of $16.04 / hour (15 per...
Company DescriptionWorldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide...
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...
Plano 01 Drug - Customer Service Rep - Part-Time
- Plano, TX (11 miles from Frisco, TX)
- 14 hours ago
- Plano, TX (11 miles from Frisco, TX)
- 14 hours ago
No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Customer Service Representative, you'll be responsible for providing...
Customer Advocate Representative
- Plano, TX (11 miles from Frisco, TX)
- 15 hours ago
- Plano, TX (11 miles from Frisco, TX)
- 15 hours ago
Position Summary: Responsible for handling inbound and outbound calls in a customer-facing role. Acts as the Single Point of Contact (SPOC) for borrowers in default or facing imminent default...
Customer Service Rep(08172) - 2750 South Preston Road
- Celina, TX (11 miles from Frisco, TX)
- 15 hours ago
- Celina, TX (11 miles from Frisco, TX)
- 15 hours ago
Job Description We are looking for Customer Service Representative / Pizza Makers at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....
Starting hiring pay at: $12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Relations Representative II
- Plano, TX (11 miles from Frisco, TX)
- 15 hours ago
- Plano, TX (11 miles from Frisco, TX)
- 15 hours ago
Company Description At Raising Cane's Chicken Fingers we serve only the best tasting and most craveable chicken finger meals. It's our ONE LOVE. Our Crew make it happen, our Culture makes it...
Customer Service Associate - Dinner/Close Shift
- Plano, TX (11 miles from Frisco, TX)
- 15 hours ago
- Plano, TX (11 miles from Frisco, TX)
- 15 hours ago
Starting hiring pay at: $12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative (Full Time) - Plano
- Plano, TX (11 miles from Frisco, TX)
- 15 hours ago
- Plano, TX (11 miles from Frisco, TX)
- 15 hours ago
External Applicants: Please apply through Prosperity Bank's Career Center at. Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you...
Customer Service Representative
- Coppell, TX (17 miles from Frisco, TX)
- 15 hours ago
- Coppell, TX (17 miles from Frisco, TX)
- 15 hours ago
How your role expectations will progress as a Seller Operations Associate (Customer Service Representative) in the first 30,90, and 180 days: Seller Operations Associate (Customer Service Representative...
Customer Service/Sales - Roanoke
- Roanoke, TX (24 miles from Frisco, TX)
- 1 day ago
- Roanoke, TX (24 miles from Frisco, TX)
- 1 day ago
: : : Location - Roanoke, TX Job ID - 77153BR Category - Customer Service/Sales: Role Overview : Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly...
Customer Service Representative (CSR) - Plano
- Plano, TX (11 miles from Frisco, TX)
- 1 day ago
- Plano, TX (11 miles from Frisco, TX)
- 1 day ago
service representative in our Plano || location. || || || || || || || || || || A Customer Service Representative, or CSR, will act as a liaison, || provide product/services information, answer questions...
Demographic Data for Frisco, TX
Moving to Frisco, TX? Find some basic demographic data about Frisco, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Frisco, TX
Highest Education Level
Customer Service Representatives in Frisco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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