Customer Service Representative Jobs in Frisco, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (11 miles from Frisco, TX)
- 7 days ago
- Liberty Mutual Insurance
- Plano, TX (11 miles from Frisco, TX)
- 7 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Domain Managing Architect-Digital, Distribution and Customer Service
- Addison, TX (15 miles from Frisco, TX)
- 17 hours ago
- Addison, TX (15 miles from Frisco, TX)
- 17 hours ago
This is not a remote position. The position will be located in Springfield, IL or Addison, TX and will be hybrid. The Domain Managing Architect Digital, Distribution and Customer Service will...
Senior Customer Service Assistant
- Richardson, TX (16 miles from Frisco, TX)
- 6 hours ago
- Richardson, TX (16 miles from Frisco, TX)
- 6 hours ago
Posting Number: S06336P Department: Crow Museum Salary Range: $45,000 Pay Basis: Monthly Position Status: Regular full-time Location: Multiple Locations Job Description: The Senior Customer...
- Allen, TX (15 miles from Frisco, TX)
- 7 hours ago
- Allen, TX (15 miles from Frisco, TX)
- 7 hours ago
Service Center Allen JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
Vehicle Parts/Labor Claims Customer Advocate
- Plano, TX (11 miles from Frisco, TX)
- 11 hours ago
- Plano, TX (11 miles from Frisco, TX)
- 11 hours ago
Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is...
Prosper Impulse - Customer Service Rep - Full-Time
- Prosper, TX (6 miles from Frisco, TX)
- 11 hours ago
- Prosper, TX (6 miles from Frisco, TX)
- 11 hours ago
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
Frisco 01 Service - Customer Service Assistant - Part-Time
- Frisco, TX
- 11 hours ago
- Frisco, TX
- 11 hours ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Plano 01 Dairy - Customer Service Rep - Part-Time
- Plano, TX (11 miles from Frisco, TX)
- 11 hours ago
- Plano, TX (11 miles from Frisco, TX)
- 11 hours ago
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
Client Services Representative I - Mail Services
- Denton, TX (17 miles from Frisco, TX)
- 11 hours ago
- Denton, TX (17 miles from Frisco, TX)
- 11 hours ago
About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly...
- Carrollton, TX (16 miles from Frisco, TX)
- 11 hours ago
- Carrollton, TX (16 miles from Frisco, TX)
- 11 hours ago
Overview We're looking for an experienced Customer Care Specialist to join our Service team! As a Customer Care Specialist for Esler Companies - Renewal by Andersen you will play an integral role...
Intake Coordinator - Behavioral Health Call Center
- Plano, TX (11 miles from Frisco, TX)
- 11 hours ago
- Plano, TX (11 miles from Frisco, TX)
- 11 hours ago
About CWG Connections Wellness Group is committed to providing dynamic, holistically enriching mental health services. Our team of psychiatrists, counselors, and therapists are trained to foster...
Customer Service - Sales - Full time- $20 hourly + Benefits
- The Colony, TX (8 miles from Frisco, TX)
- 22 hours ago
- The Colony, TX (8 miles from Frisco, TX)
- 22 hours ago
Your Best Management Group is a long term successful property management group that works for Bigelow Holding Companies which include Budget Suites of America. We offer great benefit options, paid...
Part-Time Remote Customer Service Representative
- Addison, TX (15 miles from Frisco, TX)
- 23 hours ago
- Addison, TX (15 miles from Frisco, TX)
- 23 hours ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkKFC Team Member (Customer Service or Cook)
- Richardson, TX (16 miles from Frisco, TX)
- 23 hours ago
- Richardson, TX (16 miles from Frisco, TX)
- 23 hours ago
When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...
Veterinary Client Service Representative
- Garland, TX (21 miles from Frisco, TX)
- 1 day ago
- Garland, TX (21 miles from Frisco, TX)
- 1 day ago
Veterinary Client Service Representative Department: Receptionists Employment Type: Full Time Location: Garland, Texas Description We aim to break the mold of stuffy and impersonal veterinary...
Demographic Data for Frisco, TX
Moving to Frisco, TX? Find some basic demographic data about Frisco, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Frisco, TX
Highest Education Level
Customer Service Representatives in Frisco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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