Customer Service Representative Jobs in Dfw, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Senior Customer Service Representative
- Lewisville, TX (10 miles from Dfw, TX)
- 2 hours ago
- Lewisville, TX (10 miles from Dfw, TX)
- 2 hours ago
Senior Customer Service Representative Dallas, TX Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience Increase your earning potential!...
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Dallas, TX (15 miles from Dfw, TX)
- 2 hours ago
- Dallas, TX (15 miles from Dfw, TX)
- 2 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote WorkFT Key Holder - 7080 Store Customer Service Specialist
- Grapevine, TX (3 miles from Dfw, TX)
- 9 hours ago
- Grapevine, TX (3 miles from Dfw, TX)
- 9 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist
- Dallas, TX (15 miles from Dfw, TX)
- 1 day ago
- Dallas, TX (15 miles from Dfw, TX)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Saginaw, TX (18 miles from Dfw, TX)
- 1 hour ago
- Saginaw, TX (18 miles from Dfw, TX)
- 1 hour ago
What Youll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Lead Customer Service Representative - National Remote
- Dallas, TX (15 miles from Dfw, TX)
- 3 hours ago
- Dallas, TX (15 miles from Dfw, TX)
- 3 hours ago
center Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables), and Microsoft Outlook (email and calendar...
Remote WorkRemote Customer Support Rep No Calls, Just Emails & Chats
- Dallas, TX (15 miles from Dfw, TX)
- 9 hours ago
- Dallas, TX (15 miles from Dfw, TX)
- 9 hours ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote WorkManager, Veterinary Customer Service I
- Richardson, TX (18 miles from Dfw, TX)
- 9 hours ago
- Richardson, TX (18 miles from Dfw, TX)
- 9 hours ago
What You'll Do: Develop, lead and coach a team of virtual veterinary customer service representatives supporting Chewy customers, primarily for Chewy Vet Care Clinics....
Inside Sales/Customer Service (Ft Worth, TX)
- Ft Worth, TX (20 miles from Dfw, TX)
- 9 hours ago
- Ft Worth, TX (20 miles from Dfw, TX)
- 9 hours ago
R10064326 Inside Sales/Customer Service (Ft Worth, TX) (Open) Location: Fort Worth, TX - Northside - Retail shop How will you CONTRIBUTE and GROW? In this counter sales role, you will sell...
Customer Support Specialist I - ES Division
- Arlington, TX (19 miles from Dfw, TX)
- 10 hours ago
- Arlington, TX (19 miles from Dfw, TX)
- 10 hours ago
POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services,...
Customer Service Agent - Evening Shift
- Richardson, TX (18 miles from Dfw, TX)
- 10 hours ago
- Richardson, TX (18 miles from Dfw, TX)
- 10 hours ago
center experience with both inbound and outbound calls BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company’s 401(k)plan, subject to eligibility requirements...
- Dallas, TX (15 miles from Dfw, TX)
- 10 hours ago
- Dallas, TX (15 miles from Dfw, TX)
- 10 hours ago
Ability to lift up to 40 pounds The Customer Service Representative must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without...
Retail Customer Service Team Member-1
- Irving, TX (7 miles from Dfw, TX)
- 10 hours ago
- Irving, TX (7 miles from Dfw, TX)
- 10 hours ago
Store - CIN-WATERSTONE, OHDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Retail Customer Service Team Member PT Cashier/Sales
- Irving, TX (7 miles from Dfw, TX)
- 10 hours ago
- Irving, TX (7 miles from Dfw, TX)
- 10 hours ago
Store - MSP-MAPLEWOOD, MNDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Retail Cashier and Customer Service
- Frisco, TX (22 miles from Dfw, TX)
- 13 hours ago
- Frisco, TX (22 miles from Dfw, TX)
- 13 hours ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a...
Demographic Data for Dfw, TX
Moving to Dfw, TX? Find some basic demographic data about Dfw, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Dfw, TX
Highest Education Level
Customer Service Representatives in Dfw, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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