Customer Service Representative Jobs in Dfw, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 553 Jobs

Senior Customer Service Representative

  • Lewisville, TX (10 miles from Dfw, TX)
  • 2 hours ago
  • Lewisville, TX (10 miles from Dfw, TX)
  • 2 hours ago

Senior Customer Service Representative Dallas, TX Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience Increase your earning potential!...

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Dallas, TX (15 miles from Dfw, TX)
  • 2 hours ago
  • Dallas, TX (15 miles from Dfw, TX)
  • 2 hours ago

Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...

Remote Work

FT Key Holder - 7080 Store Customer Service Specialist

  • Grapevine, TX (3 miles from Dfw, TX)
  • 9 hours ago
  • Grapevine, TX (3 miles from Dfw, TX)
  • 9 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Store Customer Service Specialist

  • Dallas, TX (15 miles from Dfw, TX)
  • 1 day ago
  • Dallas, TX (15 miles from Dfw, TX)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Advisor

  • Saginaw, TX (18 miles from Dfw, TX)
  • 1 hour ago
  • Saginaw, TX (18 miles from Dfw, TX)
  • 1 hour ago

What Youll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...

Lead Customer Service Representative - National Remote

  • Dallas, TX (15 miles from Dfw, TX)
  • 3 hours ago
  • Dallas, TX (15 miles from Dfw, TX)
  • 3 hours ago

center Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables), and Microsoft Outlook (email and calendar...

Remote Work

Remote Customer Support Rep No Calls, Just Emails & Chats

  • Dallas, TX (15 miles from Dfw, TX)
  • 9 hours ago
  • Dallas, TX (15 miles from Dfw, TX)
  • 9 hours ago

Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...

Remote Work

Manager, Veterinary Customer Service I

  • Richardson, TX (18 miles from Dfw, TX)
  • 9 hours ago
  • Richardson, TX (18 miles from Dfw, TX)
  • 9 hours ago

What You'll Do: Develop, lead and coach a team of virtual veterinary customer service representatives supporting Chewy customers, primarily for Chewy Vet Care Clinics....

Inside Sales/Customer Service (Ft Worth, TX)

  • Ft Worth, TX (20 miles from Dfw, TX)
  • 9 hours ago
  • Ft Worth, TX (20 miles from Dfw, TX)
  • 9 hours ago

R10064326 Inside Sales/Customer Service (Ft Worth, TX) (Open) Location: Fort Worth, TX - Northside - Retail shop How will you CONTRIBUTE and GROW? In this counter sales role, you will sell...

Customer Support Specialist I - ES Division

  • Arlington, TX (19 miles from Dfw, TX)
  • 10 hours ago
  • Arlington, TX (19 miles from Dfw, TX)
  • 10 hours ago

POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services,...

Customer Service Agent - Evening Shift

  • Richardson, TX (18 miles from Dfw, TX)
  • 10 hours ago
  • Richardson, TX (18 miles from Dfw, TX)
  • 10 hours ago

center experience with both inbound and outbound calls BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company’s 401(k)plan, subject to eligibility requirements...

Customer Service Rep

  • Dallas, TX (15 miles from Dfw, TX)
  • 10 hours ago
  • Dallas, TX (15 miles from Dfw, TX)
  • 10 hours ago

Ability to lift up to 40 pounds The Customer Service Representative must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without...

Retail Customer Service Team Member-1

  • Irving, TX (7 miles from Dfw, TX)
  • 10 hours ago
  • Irving, TX (7 miles from Dfw, TX)
  • 10 hours ago

Store - CIN-WATERSTONE, OHDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Retail Customer Service Team Member PT Cashier/Sales

  • Irving, TX (7 miles from Dfw, TX)
  • 10 hours ago
  • Irving, TX (7 miles from Dfw, TX)
  • 10 hours ago

Store - MSP-MAPLEWOOD, MNDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Retail Cashier and Customer Service

  • Frisco, TX (22 miles from Dfw, TX)
  • 13 hours ago
  • Frisco, TX (22 miles from Dfw, TX)
  • 13 hours ago

Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a...

Demographic Data for Dfw, TX

Moving to Dfw, TX? Find some basic demographic data about Dfw, TX below.


Local
National
29,144,347
636,376

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Dfw, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Dfw, TX offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Dfw, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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