Customer Service Representative Jobs in Dfw, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Senior Customer Service Representative
- Lewisville, TX (10 miles from Dfw, TX)
- 6 hours ago
- Lewisville, TX (10 miles from Dfw, TX)
- 6 hours ago
Senior Customer Service Representative Dallas, TX Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience Increase your earning potential!...
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Dallas, TX (15 miles from Dfw, TX)
- 6 hours ago
- Dallas, TX (15 miles from Dfw, TX)
- 6 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote WorkFT Key Holder - 7080 Store Customer Service Specialist
- Grapevine, TX (3 miles from Dfw, TX)
- 14 hours ago
- Grapevine, TX (3 miles from Dfw, TX)
- 14 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist
- Dallas, TX (15 miles from Dfw, TX)
- 1 day ago
- Dallas, TX (15 miles from Dfw, TX)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Patient Customer Service Representative (PCSR)
- Plano, TX (20 miles from Dfw, TX)
- 1 hour ago
- Plano, TX (20 miles from Dfw, TX)
- 1 hour ago
Patient Customer Service Representative (PCSR Qualifications: High school diploma or equivalent required; bachelor's degree preferred....
Teller/Customer Service Representative
- Frisco, TX (22 miles from Dfw, TX)
- 2 hours ago
- Frisco, TX (22 miles from Dfw, TX)
- 2 hours ago
Under direct supervision, the Teller/Customer Service Representative processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing...
- Irving, TX (7 miles from Dfw, TX)
- 2 hours ago
- Irving, TX (7 miles from Dfw, TX)
- 2 hours ago
>>THIS IS A 2nd SHIFT POSITION with anticipated hours of 10:00 AM - 10:00PM Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering...
Customer Service Representative
- Fort Worth, TX (20 miles from Dfw, TX)
- 3 hours ago
- Fort Worth, TX (20 miles from Dfw, TX)
- 3 hours ago
Position Overview The Customer Service Representative (CSR) position is responsible for providing high quality, consistent and efficient service to our customers through daily interaction with clients...
Bilingual Customer Service Specialist - Dallas Pegasus Park
- Dallas, TX (15 miles from Dfw, TX)
- 3 hours ago
- Dallas, TX (15 miles from Dfw, TX)
- 3 hours ago
Make an Impact as a Bilingual Customer Service Specialist You will work within Child Care Assistance a program of ChildCareGroup that manages child care subsidies in support of working parents,...
CSR (Customer Service Representative)
- Dallas, TX (15 miles from Dfw, TX)
- 3 hours ago
- Dallas, TX (15 miles from Dfw, TX)
- 3 hours ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
- Dallas, TX (15 miles from Dfw, TX)
- 3 hours ago
- Dallas, TX (15 miles from Dfw, TX)
- 3 hours ago
Position SummaryThe Call Center Agent will be responsible for contributing to the overall success of TBK Bank. This role will handle in-bound calls and emails in a fast-paced environment while...
Customer Service Representatives
- Forest Hill, TX (18 miles from Dfw, TX)
- 3 hours ago
- Forest Hill, TX (18 miles from Dfw, TX)
- 3 hours ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
Software Engineer - Customer Service
- Dallas, TX (15 miles from Dfw, TX)
- 3 hours ago
- Dallas, TX (15 miles from Dfw, TX)
- 3 hours ago
What we offer: What We Offer: Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: Dematic provides equal employment opportunities to all...
- Addison, TX (12 miles from Dfw, TX)
- 4 hours ago
- Addison, TX (12 miles from Dfw, TX)
- 4 hours ago
At Glass Doctor of Dallas Metroplex, we believe work should be fun, challenging, and rewarding. Our team thrives on creativity, innovation, and a spirit of competition. We work hard and play hard,...
Bilingual Customer Account Representative
- Carrollton, TX (9 miles from Dfw, TX)
- 4 hours ago
- Carrollton, TX (9 miles from Dfw, TX)
- 4 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Demographic Data for Dfw, TX
Moving to Dfw, TX? Find some basic demographic data about Dfw, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dfw, TX
Highest Education Level
Customer Service Representatives in Dfw, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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