Customer Service Representative Jobs in Beaumont, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
- Bridge City, TX (19 miles from Beaumont, TX)
- 1 day ago
- Bridge City, TX (19 miles from Beaumont, TX)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Req ID: 453003 Address: 7495 Smith Road Beaumont, TX, 77705 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
- Orange, TX (13 miles from Beaumont, TX)
- 6 days ago
- Orange, TX (13 miles from Beaumont, TX)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Groves Grocery - Customer Service Rep - Part-Time
- Groves, TX (14 miles from Beaumont, TX)
- 6 days ago
- Groves, TX (14 miles from Beaumont, TX)
- 6 days ago
No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Customer Service Representative, you'll be responsible for providing...
Customer Service Representative
- Orange, TX (13 miles from Beaumont, TX)
- 7 days ago
- Orange, TX (13 miles from Beaumont, TX)
- 7 days ago
The Customer Service Representative recognizes customer needs and coordinates internal and external activities to make things happen in a timely and reliable manner....
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service - Donor Support Technician
- Port Arthur, TX (23 miles from Beaumont, TX)
- 12 days ago
- Port Arthur, TX (23 miles from Beaumont, TX)
- 12 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Position Title Customer Service - Commencement Posting Number STU326 VP Area Sr. Assoc Provost Area Division Enrollment Management Division Department Registrar Location Wimberly Building Student...
Customer Service - Transcripts and Graduation (Work Study Required)
- Beaumont, TX
- 12 days ago
- Beaumont, TX
- 12 days ago
Position Title Customer Service - Transcripts and Graduation (Work Study Required) Posting Number STU325 VP Area Sr. Assoc Provost Area Division Enrollment Management Division Department Registrar...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Pharmacy Customer Service Associate
- Port Arthur, TX (23 miles from Beaumont, TX)
- 14 days ago
- Port Arthur, TX (23 miles from Beaumont, TX)
- 14 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Essential Job Functions: Assists walk in and telephone customers with a variety of questions or problems pertaining to water, sewer, and refuse billing; issues work orders for field services such...
Essential Job Functions: Works all field service orders pertaining to correct reading and billing of water accounts; reports all unusual or hazardous conditions of meters or meter boxes; turns...
Demographic Data for Beaumont, TX
Moving to Beaumont, TX? Find some basic demographic data about Beaumont, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Beaumont, TX
Highest Education Level
Customer Service Representatives in Beaumont, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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