Customer Service Representative Jobs in Amarillo, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding,...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
TPWD - Customer Service Representative I (Fluctuating Hours)
- Canyon, TX (21 miles from Amarillo, TX)
- 4 days ago
- Canyon, TX (21 miles from Amarillo, TX)
- 4 days ago
I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding,...
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $12 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Overview Come and work for Envoy Air, an American Airlines Group Company, at Amarillo International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing...
Job Details Job Location : Amarillo Tank Shop - Amarillo, TX Salary Range : Undisclosed Description Summary Description Cathcart Rail, headquartered in Columbus, Ohio, is a leading freight rail...
Customer Service Representative Job Category: Member Services Requisition Number: CUSTO001033 Full-Time On-site Rate: $15 USD per hour Locations Headquarters 1600 Quarter Horse Dr Amarillo, TX 79104...
Sales Consultant - Customer Service
- Canyon, TX (21 miles from Amarillo, TX)
- 30+ days ago
- Canyon, TX (21 miles from Amarillo, TX)
- 30+ days ago
6176 - Amarillo - 5000 South Soncy Road, Amarillo, Texas, 79119 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Client Service Specialist - Home Care Staffing Coordinator
- Amarillo, TX
- 30+ days ago
- Amarillo, TX
- 30+ days ago
NurseCore Client Service Specialist - Home Care Staffing Coordinator Amarillo, TX - Full Time Client Service Specialist - Home Care Staffing Coordinator NurseCore is seeking a Client Service...
Demographic Data for Amarillo, TX
Moving to Amarillo, TX? Find some basic demographic data about Amarillo, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Amarillo, TX
Highest Education Level
Customer Service Representatives in Amarillo, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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