Customer Service Representative Jobs in Allen, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (7 miles from Allen, TX)
- 8 days ago
- Liberty Mutual Insurance
- Plano, TX (7 miles from Allen, TX)
- 8 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Domain Managing Architect-Digital, Distribution and Customer Service
- Addison, TX (15 miles from Allen, TX)
- 1 day ago
- Addison, TX (15 miles from Allen, TX)
- 1 day ago
This is not a remote position. The position will be located in Springfield, IL or Addison, TX and will be hybrid. The Domain Managing Architect Digital, Distribution and Customer Service will...
Member Service Representative Support Services
- Dallas, TX (23 miles from Allen, TX)
- 6 hours ago
- Dallas, TX (23 miles from Allen, TX)
- 6 hours ago
Qualifications: EDUCATION and/or EXPERIENCE Associates Degree (A.A.) or equivalent from two-year College or technical school; and one year of banking or call center experience or equivalent combination...
- Garland, TX (10 miles from Allen, TX)
- 6 hours ago
- Garland, TX (10 miles from Allen, TX)
- 6 hours ago
Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and...
- Rowlett, TX (12 miles from Allen, TX)
- 9 hours ago
- Rowlett, TX (12 miles from Allen, TX)
- 9 hours ago
Starting hiring pay at: $12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Dallas, TX (23 miles from Allen, TX)
- 9 hours ago
- Dallas, TX (23 miles from Allen, TX)
- 9 hours ago
Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate will...
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
- Dallas, TX (23 miles from Allen, TX)
- 14 hours ago
- Dallas, TX (23 miles from Allen, TX)
- 14 hours ago
Work from home booking Travel Vacations, Hotels, Rental and more..... Why not paid for what you are already doing! No prior travel experience needed..... I will train Business Opportunity Must be...
Remote WorkAmazon Locker+ Customer Service Associate
- Dallas, TX (23 miles from Allen, TX)
- 19 hours ago
- Dallas, TX (23 miles from Allen, TX)
- 19 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Amazon Locker - Customer Service
- Dallas, TX (23 miles from Allen, TX)
- 19 hours ago
- Dallas, TX (23 miles from Allen, TX)
- 19 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
KFC Team Member (Customer Service or Cook)
- Carrollton, TX (18 miles from Allen, TX)
- 20 hours ago
- Carrollton, TX (18 miles from Allen, TX)
- 20 hours ago
When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...
- Dallas, TX (23 miles from Allen, TX)
- 1 day ago
- Dallas, TX (23 miles from Allen, TX)
- 1 day ago
Salary Confidential Position range in Dallas County $14.60 - $37.81 Per hour CUSTOMER SERVICE AGENT Gideon Crentsil Insurance Agency Occupation: Insurance Sales Agents Location: Dallas, TX - 75231...
Senior Customer Service Assistant
- Richardson, TX (10 miles from Allen, TX)
- 1 day ago
- Richardson, TX (10 miles from Allen, TX)
- 1 day ago
Posting Number: S06336P Department: Crow Museum Salary Range: $45,000 Pay Basis: Monthly Position Status: Regular full-time Location: Multiple Locations Job Description: The Senior Customer...
Service Center Allen JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly...
Client Service Representative, National Accounts
- Dallas, TX (23 miles from Allen, TX)
- 1 day ago
- Dallas, TX (23 miles from Allen, TX)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Demographic Data for Allen, TX
Moving to Allen, TX? Find some basic demographic data about Allen, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Allen, TX
Highest Education Level
Customer Service Representatives in Allen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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