Customer Service Representative Jobs in Rogersville, TN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 20 Jobs

TurboTax Online Customer Support Agent

  • Kingsport, TN (22 miles from Rogersville, TN)
  • 11 hours ago
  • Kingsport, TN (22 miles from Rogersville, TN)
  • 11 hours ago

Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software....

Remote Work

Pharmacy Customer Service Associate

  • Kingsport, TN (22 miles from Rogersville, TN)
  • 2 days ago
  • Kingsport, TN (22 miles from Rogersville, TN)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Part-Time Retail Sales Associate

  • Kingsport, TN (22 miles from Rogersville, TN)
  • 13 days ago
  • Kingsport, TN (22 miles from Rogersville, TN)
  • 13 days ago

About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You...

Customer Service Representative

  • Duffield, VA (20 miles from Rogersville, TN)
  • 15 days ago
  • Duffield, VA (20 miles from Rogersville, TN)
  • 15 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Crew Member: Customer Service / Cashier

  • Pennington Gap, VA (24 miles from Rogersville, TN)
  • 15 days ago
  • Pennington Gap, VA (24 miles from Rogersville, TN)
  • 15 days ago

The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...

Customer Support Specialist - Component Repair & Overhaul

  • Kingsport, TN (22 miles from Rogersville, TN)
  • 20 days ago
  • Kingsport, TN (22 miles from Rogersville, TN)
  • 20 days ago

Customer Support Specialist - Component Repair & Overhaul Description We're more than aviation experts, we're pioneers. We challenge what's possible. From breaking the sound barrier to advanced...

Customer Service Representative

  • Kingsport, TN (22 miles from Rogersville, TN)
  • 30+ days ago
  • Kingsport, TN (22 miles from Rogersville, TN)
  • 30+ days ago

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....

Cashier - Customer Service

  • Kingsport, TN (22 miles from Rogersville, TN)
  • 30+ days ago
  • Kingsport, TN (22 miles from Rogersville, TN)
  • 30+ days ago

As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...

Customer Service Associate - Temporary

  • Greeneville, TN (23 miles from Rogersville, TN)
  • 30+ days ago
  • Greeneville, TN (23 miles from Rogersville, TN)
  • 30+ days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - Accredo

  • Greeneville, TN (23 miles from Rogersville, TN)
  • 30+ days ago
  • Greeneville, TN (23 miles from Rogersville, TN)
  • 30+ days ago

Transform healthcare and contribute to our industry-leading organization as a Customer Service Representative....

Seasonal Retail Sales Associate

  • Kingsport, TN (22 miles from Rogersville, TN)
  • 30+ days ago
  • Kingsport, TN (22 miles from Rogersville, TN)
  • 30+ days ago

What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Customer Service Specialist

  • Kingsport, TN (22 miles from Rogersville, TN)
  • 30+ days ago
  • Kingsport, TN (22 miles from Rogersville, TN)
  • 30+ days ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service/Sales

  • Kingsport, TN (22 miles from Rogersville, TN)
  • 60+ days ago
  • Kingsport, TN (22 miles from Rogersville, TN)
  • 60+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service

  • Greeneville, TN (23 miles from Rogersville, TN)
  • 60+ days ago
  • Greeneville, TN (23 miles from Rogersville, TN)
  • 60+ days ago

Responsive recruiter Our clients come from all walks of life and so do we! At RRD Financial we hire great people from a wide variety of backgrounds, not just because its the right thing to do, but...

Front Desk

  • Kingsport, TN (22 miles from Rogersville, TN)
  • 90+ days ago
  • Kingsport, TN (22 miles from Rogersville, TN)
  • 90+ days ago

Position: Member Services Representative - Front Desk Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead Department: Operations Purpose: Help promote our Judgement Free Zone, by...

Demographic Data for Rogersville, TN

Moving to Rogersville, TN? Find some basic demographic data about Rogersville, TN below.


Local
National
21,026
310
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Rogersville, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Rogersville, TN offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rogersville, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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