Customer Service Representative Jobs in Morristown, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Part Time
- Greeneville, TN (24 miles from Morristown, TN)
- 3 days ago
- Greeneville, TN (24 miles from Morristown, TN)
- 3 days ago
Corporate Customer Service Representative Job Description: The Corporate Customer Service Representative will field incoming calls from external customers, internal sales representatives, and other...
Customer Service Representative
- Kodak, TN (23 miles from Morristown, TN)
- 7 days ago
- Kodak, TN (23 miles from Morristown, TN)
- 7 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Greeneville, TN (24 miles from Morristown, TN)
- 10 days ago
- Greeneville, TN (24 miles from Morristown, TN)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Summary The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels,...
Customer Service Senior Representative Express Scripts
- Greeneville, TN (24 miles from Morristown, TN)
- 13 days ago
- Greeneville, TN (24 miles from Morristown, TN)
- 13 days ago
Must be a current contractor with Cigna, Express Scripts, or Evernorth. Are you looking for a position that will allow you to use your knowledge and expertise to collaborate with our internal and...
- Greeneville, TN (24 miles from Morristown, TN)
- 15 days ago
- Greeneville, TN (24 miles from Morristown, TN)
- 15 days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Seasonal Retail Sales Associate
- Jefferson City, TN (11 miles from Morristown, TN)
- 60+ days ago
- Jefferson City, TN (11 miles from Morristown, TN)
- 60+ days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Service Rep(06187) - 114 East Broadway Blvd
- Jefferson City, TN (11 miles from Morristown, TN)
- 90+ days ago
- Jefferson City, TN (11 miles from Morristown, TN)
- 90+ days ago
Company Description Job Description Take customers orders Qualifications Additional Information
Customer Service Rep(05476) - 179 Millers Landing Blvd Ste A
- Morristown, TN
- 90+ days ago
- Morristown, TN
- 90+ days ago
Company Description Job Description Take customers orders Qualifications Additional Information
Customer Service Rep(06164) - 1446 North Broad Street
- Tazewell, TN (23 miles from Morristown, TN)
- 90+ days ago
- Tazewell, TN (23 miles from Morristown, TN)
- 90+ days ago
Company Description Job Description Take customers orders Qualifications Additional Information
- Newport, TN (14 miles from Morristown, TN)
- 26 days ago
- Newport, TN (14 miles from Morristown, TN)
- 26 days ago
ACE SALES ASSOCIATE NEWPORT, TN JOB SUMMARY: Upholds the Core Values as determined by the management team. Primary responsibility is to Amaze Every Customer Every Time. Sales associates are...
BU1 Powertrain and Charging Your Contribution In this position involved with processes related to shipments, invoicing, transportation, EDI, customer websites, pricing, and packaging. Provide data...
Don't worry if you don't have previous call center experience, we are happy to teach you!...
Technical Customer Service Support Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Location Requirements: Must live within the commuting range...
Demographic Data for Morristown, TN
Moving to Morristown, TN? Find some basic demographic data about Morristown, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Morristown, TN
Highest Education Level
Customer Service Representatives in Morristown, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »