Customer Service Representative Jobs in Lexington, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Holladay, TN (24 miles from Lexington, TN)
- 1 day ago
- Holladay, TN (24 miles from Lexington, TN)
- 1 day ago
Req ID: 452778 Address: 13820 Highway 641 N Holladay, TN, 38341 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Part Time Customer Service/Lot Attendant
- Jackson, TN (24 miles from Lexington, TN)
- 4 days ago
- Jackson, TN (24 miles from Lexington, TN)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Jackson, TN (24 miles from Lexington, TN)
- 6 days ago
- Jackson, TN (24 miles from Lexington, TN)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Delivery Driver
- Jackson, TN (24 miles from Lexington, TN)
- 7 days ago
- Jackson, TN (24 miles from Lexington, TN)
- 7 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Delivery Driver
- Jackson, TN (24 miles from Lexington, TN)
- 8 days ago
- Jackson, TN (24 miles from Lexington, TN)
- 8 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service - Donor Support Technician
- Jackson, TN (24 miles from Lexington, TN)
- 11 days ago
- Jackson, TN (24 miles from Lexington, TN)
- 11 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Sales Representative
- Jackson, TN (24 miles from Lexington, TN)
- 11 days ago
- Jackson, TN (24 miles from Lexington, TN)
- 11 days ago
6058 - Jackson, TN - 1401 Vann Drive, Jackson, Tennessee, 38305 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service Representative
- Jackson, TN (24 miles from Lexington, TN)
- 11 days ago
- Jackson, TN (24 miles from Lexington, TN)
- 11 days ago
Position: Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service & Retail Front Desk Associate - Store #161 - 2240 N. Highland
- Jackson, TN (20 miles from Lexington, TN)
- 15 days ago
- Jackson, TN (20 miles from Lexington, TN)
- 15 days ago
Prior phone or call center experience is a plus! *or more in markets with a higher cost of living #LI-DNI #DBHVOL...
Customer Service Rep (6168) - Huntingdon, TN
- Huntingdon, TN (23 miles from Lexington, TN)
- 15 days ago
- Huntingdon, TN (23 miles from Lexington, TN)
- 15 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep (8726) - Jackson, TN (Lynnwood)
- Jackson, TN (24 miles from Lexington, TN)
- 15 days ago
- Jackson, TN (24 miles from Lexington, TN)
- 15 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity DIVERSITY Our mission is to recognize, appreciate...
Retail Customer Experience Coordinator
- Jackson, TN (24 miles from Lexington, TN)
- 16 days ago
- Jackson, TN (24 miles from Lexington, TN)
- 16 days ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Senior Customer Service Representative
- Jackson, TN (24 miles from Lexington, TN)
- 20 days ago
- Jackson, TN (24 miles from Lexington, TN)
- 20 days ago
The Senior Customer Service Representative normally handles larger and more complicated customer accounts and orders....
Retail Customer Service Associate
- Jackson, TN (24 miles from Lexington, TN)
- 20 days ago
- Jackson, TN (24 miles from Lexington, TN)
- 20 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Lead Full-Time Dock Worker / Customer Service Representative
- Jackson, TN (24 miles from Lexington, TN)
- 45+ days ago
- Jackson, TN (24 miles from Lexington, TN)
- 45+ days ago
Paid holidays (8); paid vacation and personal days 401(k) plan, Company Match Responsibilities As a Lead Dock Worker/Customer Service Representative, you will load and unload freight in a productive...
Demographic Data for Lexington, TN
Moving to Lexington, TN? Find some basic demographic data about Lexington, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lexington, TN
Highest Education Level
Customer Service Representatives in Lexington, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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