Customer Service Representative Jobs in Lebanon, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Specialist - Call Center
- Lafayette, TN (22 miles from Lebanon, TN)
- 5 days ago
- Lafayette, TN (22 miles from Lebanon, TN)
- 5 days ago
At least one (1) year of customer service experience, Call Center experience preferred....
Customer Care Specialist- Call Center. Job in Watertown Gr8Jobs
- Watertown, TN (15 miles from Lebanon, TN)
- 5 hours ago
- Watertown, TN (15 miles from Lebanon, TN)
- 5 hours ago
At least one (1) year of customer service experience, Call Center experience preferred....
Customer Service Associate - Temporary
- Hartsville, TN (11 miles from Lebanon, TN)
- 1 day ago
- Hartsville, TN (11 miles from Lebanon, TN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Hartsville, TN (11 miles from Lebanon, TN)
- 1 day ago
- Hartsville, TN (11 miles from Lebanon, TN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lafayette, TN (22 miles from Lebanon, TN)
- 1 day ago
- Lafayette, TN (22 miles from Lebanon, TN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service and Membership Sales Person Needed!
- Madison, TN (23 miles from Lebanon, TN)
- 2 days ago
- Madison, TN (23 miles from Lebanon, TN)
- 2 days ago
Customer Service and Membership Sales Person Needed! Come join our team today. Sonshine Car Wash is looking for a part time customer service and membership sales person at our Madison, TN...
Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering...
Customer Service Representative
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 3 days ago
- Goodlettsville, TN (24 miles from Lebanon, TN)
- 3 days ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
- Hermitage, TN (19 miles from Lebanon, TN)
- 3 days ago
- Hermitage, TN (19 miles from Lebanon, TN)
- 3 days ago
Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering...
Customer Service Advisor- La Vergne, TN
- La Vergne, TN (23 miles from Lebanon, TN)
- 5 days ago
- La Vergne, TN (23 miles from Lebanon, TN)
- 5 days ago
Who We Are: At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to...
Remote Customer Support Agent - $32hr starting - Now interviewing
- La Vergne, TN (23 miles from Lebanon, TN)
- 7 days ago
- La Vergne, TN (23 miles from Lebanon, TN)
- 7 days ago
Remote Customer Support Agent - $32hr starting - Now interviewing compensation: Hourly + Commission Work From Home - No Cold Calling - Up to $45/Hour! Are you looking for a real work-from-home...
Remote Work- La Vergne, TN (23 miles from Lebanon, TN)
- 7 days ago
- La Vergne, TN (23 miles from Lebanon, TN)
- 7 days ago
Customer Service Specialist La Vergne, TN, United States | req2826 Posted on: 3/26/2025 - Application Deadline: - Customer Service Specialist Composed of Chromalox, Durex Industries, Vulcanic, and...
Customer Service Site Coordinator- Mt. Juliet, TN
- Mount Juliet, TN (10 miles from Lebanon, TN)
- 7 days ago
- Mount Juliet, TN (10 miles from Lebanon, TN)
- 7 days ago
General Fasteners Company located in Mt. Juliet, TN is looking to hire a full-time Customer Service Site Coordinator. Are you a customer service rockstar who is ready to have your evenings and...
- Gallatin, TN (12 miles from Lebanon, TN)
- 10 days ago
- Gallatin, TN (12 miles from Lebanon, TN)
- 10 days ago
FT Customer Service Leader Posting Date: 09/28/2024 Location: Gallatin, TN Category/Area of Expertise: Retail Operations Job Requisition: 398828 Address: USA-TN-Gallatin-471 East Main St Store...
Overview Start Time Available: Monday - Friday | 11:00 PM - 7:30 AM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight...
Demographic Data for Lebanon, TN
Moving to Lebanon, TN? Find some basic demographic data about Lebanon, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lebanon, TN
Highest Education Level
Customer Service Representatives in Lebanon, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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