Customer Service Representative Jobs in Lawrenceburg, TN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-12 of 12 Jobs

Customer Support Specialist I Accounting Support

  • Pulaski, TN (21 miles from Lawrenceburg, TN)
  • 10 hours ago
  • Pulaski, TN (21 miles from Lawrenceburg, TN)
  • 10 hours ago

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry.. Our suite of products provides solutions to our customers that help them better...

Remote Work

Customer Service Representative

  • Anderson, AL (24 miles from Lawrenceburg, TN)
  • 16 hours ago
  • Anderson, AL (24 miles from Lawrenceburg, TN)
  • 16 hours ago

Salary Not Available Position range in Florence, AL Metropolitan Statistical Area $27k - $40k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...

Customer Service/Sales

  • Pulaski, TN (21 miles from Lawrenceburg, TN)
  • 6 days ago
  • Pulaski, TN (21 miles from Lawrenceburg, TN)
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Support Specialist I

  • Pulaski, TN (21 miles from Lawrenceburg, TN)
  • 14 days ago
  • Pulaski, TN (21 miles from Lawrenceburg, TN)
  • 14 days ago

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry.. Our suite of products provides solutions to our customers that help them better...

Remote Work

Customer Advocate II

  • Lawrenceburg, TN
  • 27 days ago
  • Lawrenceburg, TN
  • 27 days ago

If you are a GPI employee, please click the Employee Login before applying. At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that...

Customer Service

  • Waynesboro, TN (21 miles from Lawrenceburg, TN)
  • 60+ days ago
  • Waynesboro, TN (21 miles from Lawrenceburg, TN)
  • 60+ days ago

Responsive recruiter Our clients come from all walks of life and so do we! At RRD Financial we hire great people from a wide variety of backgrounds, not just because its the right thing to do, but...

PULASKI TN $10 + $12 INSIDER Phones / CUSTOMER SERVICE

  • Pulaski, TN (21 miles from Lawrenceburg, TN)
  • 60+ days ago
  • Pulaski, TN (21 miles from Lawrenceburg, TN)
  • 60+ days ago

Job Description Customer Service Representatives responsibilities include: Can lift 10 to 20 pounds / help stock / help prep Can lift 10 to 20 pounds lift trash to dumpster Prepare and cook pizzas according...

LAWRENCEBURG INSIDERS Phones, Customer Service START $10- $12

  • Lawrenceburg, TN
  • 60+ days ago
  • Lawrenceburg, TN
  • 60+ days ago

Qualifications Customer Service Representative qualifications include......

PULASKI TN $10 + $12 Pizza Making / Phones / CUSTOMER SERVICE

  • Pulaski, TN (21 miles from Lawrenceburg, TN)
  • 90+ days ago
  • Pulaski, TN (21 miles from Lawrenceburg, TN)
  • 90+ days ago

WE WANT SERIOUS APPLICANTS Greater availability higher pay ASK STORE GM Job Description Customer Service Representatives responsibilities include: Can lift 10 to 20 pounds / help stock / help prep Can...

PULASKI TN $10 + Pizza Making / Phones / CUSTOMER SERVICE

  • Pulaski, TN (21 miles from Lawrenceburg, TN)
  • 90+ days ago
  • Pulaski, TN (21 miles from Lawrenceburg, TN)
  • 90+ days ago

WE WANT SERIOUS APPLICANTS Greater availability higher pay ASK STORE GM Job Description Customer Service Representatives responsibilities include.... MORE. MORE. MORE....

Client Service Associate

  • Lawrenceburg, TN
  • 90+ days ago
  • Lawrenceburg, TN
  • 90+ days ago

Responsive recruiter We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships...

LAWRENCEBURG Pizza Makers, Phones, Customer Service START $10

  • Lawrenceburg, TN
  • 90+ days ago
  • Lawrenceburg, TN
  • 90+ days ago

Take out trash Work ethic is vital Must be serious about work We do not tolerate unprofessional behavior Qualifications Customer Service Representative qualifications include......

Demographic Data for Lawrenceburg, TN

Moving to Lawrenceburg, TN? Find some basic demographic data about Lawrenceburg, TN below.


Local
National
23,517
559
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Lawrenceburg, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lawrenceburg, TN offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lawrenceburg, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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