Customer Service Representative Jobs in La Vergne, TN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 142 Jobs

Customer Care Specialist - Call Center

  • Madison, TN (17 miles from La Vergne, TN)
  • 4 days ago
  • Madison, TN (17 miles from La Vergne, TN)
  • 4 days ago

At least one (1) year of customer service experience, Call Center experience preferred....

Bilingual Customer Service Specialist (Spanish) (Multiple Locations)

  • Brentwood, TN (12 miles from La Vergne, TN)
  • 23 days ago
  • Brentwood, TN (12 miles from La Vergne, TN)
  • 23 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service and Membership Sales Person Needed!

  • Nashville, TN (15 miles from La Vergne, TN)
  • 18 hours ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 18 hours ago

Customer Service and Membership Sales Person Needed! (Madison) Sonshine Car Wash 664 Myatt Dr. compensation: $15/per hour plus bonus for new member signups employment type: experience level: mid...

Customer Service Specialist

  • Nashville, TN (15 miles from La Vergne, TN)
  • 22 hours ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 22 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service Specialist I

  • Nashville, TN (15 miles from La Vergne, TN)
  • 23 hours ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 23 hours ago

Company Overview HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter. HealthStream provides the leading learning,...

Customer Service/Keyholder

  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 day ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 day ago

Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...

Client Service Associate

  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 day ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 day ago

Location: Hermitage, US-TN Rate: Not Specified Type: Permanent Client Service Associate Benefits: * Employee discounts * Flexible schedule * Wellness resources We are looking for someone who...

Customer Service Delivery Trainer

  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 day ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 1 day ago

Call center experience. Bachelor's degree- any major. Ability to use complex mathematical calculations. Analytical or critical thinking skills. Knowledge of Access, PowerPoint....

Client Service Representative

  • Franklin, TN (24 miles from La Vergne, TN)
  • 2 days ago
  • Franklin, TN (24 miles from La Vergne, TN)
  • 2 days ago

Answering phones, Scheduling appointments, interpreting veterinary records and assisting with all hospital functions associated with a client service type position. If you are a current associate,...

Customer Service and Membership Sales Person Needed!

  • Madison, TN (17 miles from La Vergne, TN)
  • 2 days ago
  • Madison, TN (17 miles from La Vergne, TN)
  • 2 days ago

Customer Service and Membership Sales Person Needed! Come join our team today. Sonshine Car Wash is looking for a part time customer service and membership sales person at our Madison, TN...

Customer Support Representative

  • Nashville, TN (15 miles from La Vergne, TN)
  • 2 days ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 2 days ago

Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such...

Customer Service Representative

  • Murfreesboro, TN (21 miles from La Vergne, TN)
  • 2 days ago
  • Murfreesboro, TN (21 miles from La Vergne, TN)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Bilingual Customer Service Specialist (Spanish)(Multiple Locations)

  • Nashville, TN (15 miles from La Vergne, TN)
  • 2 days ago
  • Nashville, TN (15 miles from La Vergne, TN)
  • 2 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Registrar

  • Franklin, TN (24 miles from La Vergne, TN)
  • 2 days ago
  • Franklin, TN (24 miles from La Vergne, TN)
  • 2 days ago

Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering...

Customer Service Registrar

  • Murfreesboro, TN (21 miles from La Vergne, TN)
  • 2 days ago
  • Murfreesboro, TN (21 miles from La Vergne, TN)
  • 2 days ago

Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering...

Demographic Data for La Vergne, TN

Moving to La Vergne, TN? Find some basic demographic data about La Vergne, TN below.


Local
National
37,463
648
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in La Vergne, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in La Vergne, TN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in La Vergne, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »