Customer Service Representative Jobs in Goodlettsville, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Specialist - Call Center
- Joelton, TN (12 miles from Goodlettsville, TN)
- 7 days ago
- Joelton, TN (12 miles from Goodlettsville, TN)
- 7 days ago
At least one (1) year of customer service experience, Call Center experience preferred....
Bilingual Customer Service Specialist (Spanish) (Multiple Locations)
- Brentwood, TN (20 miles from Goodlettsville, TN)
- 26 days ago
- Brentwood, TN (20 miles from Goodlettsville, TN)
- 26 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Hendersonville, TN (6 miles from Goodlettsville, TN)
- moments ago
- Hendersonville, TN (6 miles from Goodlettsville, TN)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
SMART Customer Service Associate
- Mount Juliet, TN (17 miles from Goodlettsville, TN)
- 2 hours ago
- Mount Juliet, TN (17 miles from Goodlettsville, TN)
- 2 hours ago
Smart Cremation is seeking a Customer Service Associate for our Customer Relations team located in Mt. Juliet, TN. This position is responsible for providing general assistance to guests and...
Customer Service Associate - Temporary
- Madison, TN (4 miles from Goodlettsville, TN)
- 14 hours ago
- Madison, TN (4 miles from Goodlettsville, TN)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Agent - Call Center Remote
- Nashville, TN (11 miles from Goodlettsville, TN)
- 17 hours ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 17 hours ago
Job Title: Customer Service Specialist Opportunity: Temporary/Contract - Feb 2026 with opportunity to be extended. Location: Remote Salary: $15.40 an hour Qualifications: 2+ years in a virtual...
Remote WorkStore Customer Service Specialist (Multiple Locations)
- Nashville, TN (11 miles from Goodlettsville, TN)
- 23 hours ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 23 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Customer Service Cashier
- Nashville, TN (7 miles from Goodlettsville, TN)
- 1 day ago
- Nashville, TN (7 miles from Goodlettsville, TN)
- 1 day ago
Req ID: 459841 Address: 130 W. Trinity Lane Nashville, TN, 37207 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
- Nashville, TN (11 miles from Goodlettsville, TN)
- 2 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 2 days ago
We are looking to hire a front counter person for customer service at our Dry Cleaner. We prefer experience and someone that can speak Spanish but it is not necessary. The position is full-time...
Retail Customer Service Cashier
- Nashville, TN (11 miles from Goodlettsville, TN)
- 2 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 2 days ago
Req ID: 459841 Address: 130 W. Trinity Lane Nashville, TN, 37207 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service and Membership Sales Person Needed!
- Nashville, TN (11 miles from Goodlettsville, TN)
- 3 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 3 days ago
Customer Service and Membership Sales Person Needed! (Madison) Sonshine Car Wash 664 Myatt Dr. compensation: $15/per hour plus bonus for new member signups employment type: experience level: mid...
- Nashville, TN (11 miles from Goodlettsville, TN)
- 4 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 4 days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
- Nashville, TN (11 miles from Goodlettsville, TN)
- 4 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 4 days ago
Company Overview HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter. HealthStream provides the leading learning,...
- Nashville, TN (11 miles from Goodlettsville, TN)
- 4 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 4 days ago
Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
- Nashville, TN (11 miles from Goodlettsville, TN)
- 4 days ago
- Nashville, TN (11 miles from Goodlettsville, TN)
- 4 days ago
Location: Hermitage, US-TN Rate: Not Specified Type: Permanent Client Service Associate Benefits: * Employee discounts * Flexible schedule * Wellness resources We are looking for someone who...
Demographic Data for Goodlettsville, TN
Moving to Goodlettsville, TN? Find some basic demographic data about Goodlettsville, TN below.
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Salary for Customer Service Representative Jobs in Goodlettsville, TN
Highest Education Level
Customer Service Representatives in Goodlettsville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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