Customer Service Representative Jobs in Ethridge, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
PULASKI TN INSIDER Phones / CUSTOMER SERVICE start pay $10 to $14
- Pulaski, TN (15 miles from Ethridge, TN)
- 12 days ago
- Pulaski, TN (15 miles from Ethridge, TN)
- 12 days ago
Job Description Customer Service Representatives responsibilities include: Can lift 10 to 20 pounds / help stock / help prep Can lift 10 to 20 pounds lift trash to dumpster Prepare and cook pizzas according...
- Pulaski, TN (15 miles from Ethridge, TN)
- 45+ days ago
- Pulaski, TN (15 miles from Ethridge, TN)
- 45+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
- Lawrenceburg, TN (8 miles from Ethridge, TN)
- 60+ days ago
- Lawrenceburg, TN (8 miles from Ethridge, TN)
- 60+ days ago
If you are a GPI employee, please click the Employee Login before applying. At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that...
PULASKI TN $10 + $12 INSIDER Phones / CUSTOMER SERVICE
- Pulaski, TN (15 miles from Ethridge, TN)
- 90+ days ago
- Pulaski, TN (15 miles from Ethridge, TN)
- 90+ days ago
Job Description Customer Service Representatives responsibilities include: Can lift 10 to 20 pounds / help stock / help prep Can lift 10 to 20 pounds lift trash to dumpster Prepare and cook pizzas according...
LAWRENCEBURG INSIDERS Phones, Customer Service START $10- $12
- Lawrenceburg, TN (8 miles from Ethridge, TN)
- 90+ days ago
- Lawrenceburg, TN (8 miles from Ethridge, TN)
- 90+ days ago
Qualifications Customer Service Representative qualifications include......
PULASKI TN $10 + $12 Pizza Making / Phones / CUSTOMER SERVICE
- Pulaski, TN (15 miles from Ethridge, TN)
- 90+ days ago
- Pulaski, TN (15 miles from Ethridge, TN)
- 90+ days ago
WE WANT SERIOUS APPLICANTS Greater availability higher pay ASK STORE GM Job Description Customer Service Representatives responsibilities include: Can lift 10 to 20 pounds / help stock / help prep Can...
PULASKI TN $10 + Pizza Making / Phones / CUSTOMER SERVICE
- Pulaski, TN (15 miles from Ethridge, TN)
- 90+ days ago
- Pulaski, TN (15 miles from Ethridge, TN)
- 90+ days ago
WE WANT SERIOUS APPLICANTS Greater availability higher pay ASK STORE GM Job Description Customer Service Representatives responsibilities include.... MORE. MORE. MORE....
- Pulaski, TN (15 miles from Ethridge, TN)
- 90+ days ago
- Pulaski, TN (15 miles from Ethridge, TN)
- 90+ days ago
Responsive recruiter We are Jackson Hewitt, Working Hard for the Hardest Working. In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a...
Demographic Data for Ethridge, TN
Moving to Ethridge, TN? Find some basic demographic data about Ethridge, TN below.
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Salary for Customer Service Representative Jobs in Ethridge, TN
Highest Education Level
Customer Service Representatives in Ethridge, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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