Customer Service Representative Jobs in Erwin, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Johnson City, TN (17 miles from Erwin, TN)
- 5 days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Johnson City, TN (17 miles from Erwin, TN)
- 7 days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Johnson City, TN (17 miles from Erwin, TN)
- 11 days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 11 days ago
Join Our Team and Put Your Call Center Experience to Work! Staffmark is seeking a skilled Customer Service Representative to join a global leader in water heating and water treatment solutions....
Customer Service Rep(05471) - 2694 Boones Creek Rd
- Gray, TN (20 miles from Erwin, TN)
- 12 days ago
- Gray, TN (20 miles from Erwin, TN)
- 12 days ago
Company Description Job Description Take customers orders Qualifications Additional Information
JOB TITLE Customer Service Representative SUMMARY: Responsible for greeting consumers and visitors in a professional manner....
Customer Support Specialist - Component Repair & Overhaul
- Johnson City, TN (17 miles from Erwin, TN)
- 20 days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 20 days ago
Customer Support Specialist - Component Repair & Overhaul Description We're more than aviation experts, we're pioneers. We challenge what's possible. From breaking the sound barrier to advanced...
Customer Service Representative - Tri-Cities, TN
- Johnson City, TN (17 miles from Erwin, TN)
- 26 days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 26 days ago
Customer Service Representatives use their excellent communication and interpersonal skills with customers....
Customer Account Representative
- Johnson City, TN (17 miles from Erwin, TN)
- 30+ days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative - Accredo
- Greeneville, TN (21 miles from Erwin, TN)
- 30+ days ago
- Greeneville, TN (21 miles from Erwin, TN)
- 30+ days ago
Transform healthcare and contribute to our industry-leading organization as a Customer Service Representative....
Seasonal Retail Sales Associate
- Greeneville, TN (21 miles from Erwin, TN)
- 30+ days ago
- Greeneville, TN (21 miles from Erwin, TN)
- 30+ days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Experience Coordinator
- Johnson City, TN (17 miles from Erwin, TN)
- 30+ days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 30+ days ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Customer Service Representative - Full Time
- Johnson City, TN (17 miles from Erwin, TN)
- 45+ days ago
- Johnson City, TN (17 miles from Erwin, TN)
- 45+ days ago
JOB TITLE Customer Service Representative SUMMARY: Responsible for greeting consumers and visitors in a professional manner....
- Greeneville, TN (21 miles from Erwin, TN)
- 60+ days ago
- Greeneville, TN (21 miles from Erwin, TN)
- 60+ days ago
Responsive recruiter Our clients come from all walks of life and so do we! At RRD Financial we hire great people from a wide variety of backgrounds, not just because its the right thing to do, but...
Demographic Data for Erwin, TN
Moving to Erwin, TN? Find some basic demographic data about Erwin, TN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Erwin, TN
Highest Education Level
Customer Service Representatives in Erwin, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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