Customer Service Representative Jobs in Cookeville, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Specialist - Call Center
- Carthage, TN (23 miles from Cookeville, TN)
- 3 days ago
- Carthage, TN (23 miles from Cookeville, TN)
- 3 days ago
At least one (1) year of customer service experience, Call Center experience preferred....
Customer Service Representative
- Livingston, TN (15 miles from Cookeville, TN)
- 7 days ago
- Livingston, TN (15 miles from Cookeville, TN)
- 7 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Sparta, TN (21 miles from Cookeville, TN)
- 9 days ago
- Sparta, TN (21 miles from Cookeville, TN)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
TWO MEN AND A TRUCK is NOW HIRING an enthusiastic, customer focused individual who is eager to sell! In this role, you will use your strategic selling skills and in-depth knowledge of company...
- Sparta, TN (21 miles from Cookeville, TN)
- 21 days ago
- Sparta, TN (21 miles from Cookeville, TN)
- 21 days ago
ResourceMFG is looking for a Customer Service Rep for a company in Sparta, TN! $16.50 per hour Great temp to hire opportunity Job Duties include: Responsible for the timely processing of orders...
Customer Service Rep(06176)- Livingston
- Livingston, TN (15 miles from Cookeville, TN)
- 30+ days ago
- Livingston, TN (15 miles from Cookeville, TN)
- 30+ days ago
Company Description Within this Franchise we put our team first and spend time helping each new team member become great! Our goal as a company is to help you excel in life, whether we are just a...
Customer Service Representatives(5449, Algood)
- Cookeville, TN
- 30+ days ago
- Cookeville, TN
- 30+ days ago
Company Description Within this Franchise we put our team first and spend time helping each new team member become great! Our goal as a company is to help you excel in life, whether we are just a...
Customer Service Rep(08702)- Monterey
- Monterey, TN (20 miles from Cookeville, TN)
- 45+ days ago
- Monterey, TN (20 miles from Cookeville, TN)
- 45+ days ago
Company Description Within this Franchise we put our team first and spend time helping each new team member become great! Our goal as a company is to help you excel in life, whether we are just a...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Sparta, TN (21 miles from Cookeville, TN)
- 90+ days ago
- Sparta, TN (21 miles from Cookeville, TN)
- 90+ days ago
Responsive recruiter Our clients come from all walks of life and so do we! At RRD Financial we hire great people from a wide variety of backgrounds, not just because its the right thing to do, but...
Demographic Data for Cookeville, TN
Moving to Cookeville, TN? Find some basic demographic data about Cookeville, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cookeville, TN
Highest Education Level
Customer Service Representatives in Cookeville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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