Customer Service Representative Jobs in Cleveland, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Ringgold, GA (18 miles from Cleveland, TN)
- 1 hour ago
- Ringgold, GA (18 miles from Cleveland, TN)
- 1 hour ago
Category/Area of Expertise: Retail Operations Job Requisition: 445979 Address: USA-GA-Ringgold-95 Poplar Springs Road Store Code: Store 02543 Front End (7233238) Food Lion has been providing an...
Customer Service Representative
- Chattanooga, TN (22 miles from Cleveland, TN)
- 10 hours ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 10 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Ringgold, GA (18 miles from Cleveland, TN)
- 12 hours ago
- Ringgold, GA (18 miles from Cleveland, TN)
- 12 hours ago
Customer Service Representative Location: Ringgold, GA(On-Site) Status: Full-Time, Hourly Non-Exempt Why Join First Financial Bank?...
Customer Service Team Member - East Brainerd, Chattanooga (TN0802)
- Chattanooga, TN (22 miles from Cleveland, TN)
- 1 day ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 1 day ago
Job Details Job Location : Chattanooga, TN Position Type : Full-Time/Part-Time Salary Range : $13.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Remote Customer Service Specialist
- Chattanooga, TN (22 miles from Cleveland, TN)
- 1 day ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 1 day ago
Remote Customer Service Specialist ForgeFit Chattanooga, TN, US 2 days ago Quick Job type Full-time Remote Quick Job description Job Title : Remote Customer Service Specialist Company : ForgeFit...
Remote WorkIMMEDIATE HIRE Customer Service Representative
- Collegedale, TN (8 miles from Cleveland, TN)
- 2 days ago
- Collegedale, TN (8 miles from Cleveland, TN)
- 2 days ago
STC Advocate Overview : As an STC Advocate, you'll be the welcoming face of the company, delivering a personalized and memorable experience during vehicle pickups. This customer-facing role...
Weekend Customer Service Representative
- Chattanooga, TN (22 miles from Cleveland, TN)
- 2 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 2 days ago
SUMMARY: This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Pharmacy Customer Service Associate
- Ringgold, GA (18 miles from Cleveland, TN)
- 4 days ago
- Ringgold, GA (18 miles from Cleveland, TN)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Ringgold, GA (18 miles from Cleveland, TN)
- 4 days ago
- Ringgold, GA (18 miles from Cleveland, TN)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Ringgold, GA (18 miles from Cleveland, TN)
- 4 days ago
- Ringgold, GA (18 miles from Cleveland, TN)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Hwy 58., Chattanooga (TN0807)
- Chattanooga, TN (22 miles from Cleveland, TN)
- 4 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 4 days ago
Job Details Job Location : Chattanooga, TN Position Type : Full-Time/Part-Time Salary Range : Undisclosed Travel Percentage : None Job Shift : Any Job Category : Sales Description Are you...
As a Customer Service Representative, you will support our trade partners, consumers, and internal process partners via phone, chat, email or other technology for Whirlpool Consumer Services....
Remote Customer Service Rep - Position Starting 8/25/2025
- Chattanooga, TN (22 miles from Cleveland, TN)
- 4 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 4 days ago
Come join our thriving team as a Remote Customer Service Representative!...
Remote WorkCustomer Service Associate - Work From Home
- Chattanooga, TN (22 miles from Cleveland, TN)
- 5 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 5 days ago
FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at...
Remote WorkDemographic Data for Cleveland, TN
Moving to Cleveland, TN? Find some basic demographic data about Cleveland, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cleveland, TN
Highest Education Level
Customer Service Representatives in Cleveland, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Willingness To Learn
- Sales Leadership
- Courteous
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »