Customer Service Representative Jobs in Cleveland, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist Zone
- Red Bank, TN (19 miles from Cleveland, TN)
- 2 days ago
- Red Bank, TN (19 miles from Cleveland, TN)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Chattanooga, TN (22 miles from Cleveland, TN)
- 1 day ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 1 day ago
Are you an experienced customer service rep who is looking for a new opportunity with a great company? Would you like to join a company who is the fastest growing organization in their industry?...
- Chattanooga, TN (22 miles from Cleveland, TN)
- 2 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 2 days ago
BCBST is looking for a dedicated Customer Service Representative to join our BlueCare Plus and BlueCare Customer Service departments....
Remote Work- Hixson, TN (17 miles from Cleveland, TN)
- 3 days ago
- Hixson, TN (17 miles from Cleveland, TN)
- 3 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
- Chattanooga, TN (22 miles from Cleveland, TN)
- 6 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 6 days ago
Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
Customer Service Rep(08879) - 2518 Cleveland Hwy, Suite 14
- Dalton, GA (22 miles from Cleveland, TN)
- 6 days ago
- Dalton, GA (22 miles from Cleveland, TN)
- 6 days ago
Duties & Responsibilities:We are looking for Customer Service Representatives with pep, personality and people skills....
Customer Service Representative
- Chattanooga, TN (22 miles from Cleveland, TN)
- 8 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 8 days ago
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
- Chattanooga, TN (22 miles from Cleveland, TN)
- 9 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 9 days ago
PRIMARY RESPONSIBILITY: An SCT Customer Service Representative serves as a front-line customer advocate on assigned accounts focused on distinctive service, superior quality, and responsiveness for...
Customer Service Associate - Temporary
- Chattanooga, TN (22 miles from Cleveland, TN)
- 9 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Chattanooga, TN (23 miles from Cleveland, TN)
- 9 days ago
- Chattanooga, TN (23 miles from Cleveland, TN)
- 9 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Associate / Outfitter
- Chattanooga, TN (22 miles from Cleveland, TN)
- 11 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 11 days ago
Description Join the Sportsman's Warehouse Team! Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the...
Customer Service Representative
- Dalton, GA (22 miles from Cleveland, TN)
- 12 days ago
- Dalton, GA (22 miles from Cleveland, TN)
- 12 days ago
Overview: Provide world class customer service, to our customers. Build strong relationships with customers and co-workers that are based on trust and respect. Process customer orders and respond...
Customer Service Team Member - Ooltewah, TN (TN0809)
- Ooltewah, TN (9 miles from Cleveland, TN)
- 13 days ago
- Ooltewah, TN (9 miles from Cleveland, TN)
- 13 days ago
Job Details Job Location : Ooltewah, TN Position Type : Full-Time/Part-Time Salary Range : $13.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service - Winner's Circle
- Chattanooga, TN (22 miles from Cleveland, TN)
- 14 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 14 days ago
Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
Airport Agent - Ramp and Customer Service
- Chattanooga, TN (22 miles from Cleveland, TN)
- 15 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 15 days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Demographic Data for Cleveland, TN
Moving to Cleveland, TN? Find some basic demographic data about Cleveland, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cleveland, TN
Highest Education Level
Customer Service Representatives in Cleveland, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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