Customer Service Representative Jobs in Chattanooga, TN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 52 Jobs

Customer Service Representative, Full or Part Time

  • Chickamauga, GA (19 miles from Chattanooga, TN)
  • 12 hours ago
  • Chickamauga, GA (19 miles from Chattanooga, TN)
  • 12 hours ago

Store 2723511: 209 Lee Gordon Mill Rd, Chickamauga, Georgia 30707 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • La Fayette, GA (24 miles from Chattanooga, TN)
  • 1 day ago
  • La Fayette, GA (24 miles from Chattanooga, TN)
  • 1 day ago

Highway 27, LaFayette, Georgia 30728 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Wildwood, GA (10 miles from Chattanooga, TN)
  • 1 day ago
  • Wildwood, GA (10 miles from Chattanooga, TN)
  • 1 day ago

Store 2709343: 955 Hwy 299, Wildwood, Georgia 30757 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Lead Customer Service Representative, Full or Part Time

  • Flintstone, GA (8 miles from Chattanooga, TN)
  • 1 day ago
  • Flintstone, GA (8 miles from Chattanooga, TN)
  • 1 day ago

Store 2723506: 2777 Chattanooga Valley Rd, Flintstone, Georgia 30725 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Officers

  • Chattanooga, TN
  • 1 day ago
  • Chattanooga, TN
  • 1 day ago

Customer Service Officers Job Poster : Jobs Skills:CustomerService | Location: Chattanooga, Tennessee, United States Of America Views:7 Our client has an urgent requirement for experienced...

Sales Associate

  • Chattanooga, TN
  • 1 day ago
  • Chattanooga, TN
  • 1 day ago

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...

Customer Service Associate

  • Chattanooga, TN
  • 1 day ago
  • Chattanooga, TN
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Account Representative

  • Chattanooga, TN
  • 2 days ago
  • Chattanooga, TN
  • 2 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Client Service Associate/Wal Mart Kiosk

  • Cleveland, TN (22 miles from Chattanooga, TN)
  • 3 days ago
  • Cleveland, TN (22 miles from Chattanooga, TN)
  • 3 days ago

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look...

Customer Service Representative

  • Chattanooga, TN
  • 4 days ago
  • Chattanooga, TN
  • 4 days ago

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...

Customer Service Trainee

  • Chattanooga, TN
  • 4 days ago
  • Chattanooga, TN
  • 4 days ago

BCBST is looking for a dedicated Customer Service Representative to join our Senior Care Customer Service Department....

Retail Customer Service Cashier

  • Jasper, TN (17 miles from Chattanooga, TN)
  • 5 days ago
  • Jasper, TN (17 miles from Chattanooga, TN)
  • 5 days ago

Req ID: 459842 Address: 260 TVA Road, Nickajack Lake, TN, 37347 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Team Member - Ooltewah, TN (TN0809)

  • Ooltewah, TN (14 miles from Chattanooga, TN)
  • 7 days ago
  • Ooltewah, TN (14 miles from Chattanooga, TN)
  • 7 days ago

Job Details Job Location : Ooltewah, TN Position Type : Full-Time/Part-Time Salary Range : $13.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Pharmacy Customer Service Associate

  • Ft Oglethorpe, GA (8 miles from Chattanooga, TN)
  • 7 days ago
  • Ft Oglethorpe, GA (8 miles from Chattanooga, TN)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Airport Agent - Ramp and Customer Service

  • Chattanooga, TN
  • 9 days ago
  • Chattanooga, TN
  • 9 days ago

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...

Demographic Data for Chattanooga, TN

Moving to Chattanooga, TN? Find some basic demographic data about Chattanooga, TN below.


Local
National
209,822
7,307
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Chattanooga, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Chattanooga, TN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Chattanooga, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »