Customer Service Representative Jobs in Chattanooga, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialist Tier I - Cost Authorization
- Chattanooga, TN
- 11 hours ago
- Chattanooga, TN
- 11 hours ago
. And for the more than 2,500 People working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe, everyone is...
Pharmacy Customer Service Associate
- East Ridge, TN (5 miles from Chattanooga, TN)
- 23 hours ago
- East Ridge, TN (5 miles from Chattanooga, TN)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Ooltewah, TN (TN0809)
- Ooltewah, TN (14 miles from Chattanooga, TN)
- 1 day ago
- Ooltewah, TN (14 miles from Chattanooga, TN)
- 1 day ago
Job Details Job Location : Ooltewah, TN Position Type : Full-Time/Part-Time Salary Range : $13.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Representative
- Fort Oglethorpe, GA (8 miles from Chattanooga, TN)
- 2 days ago
- Fort Oglethorpe, GA (8 miles from Chattanooga, TN)
- 2 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering...
Remote Customer Service Rep - Position Starting 5/12/2025
- Chattanooga, TN
- 2 days ago
- Chattanooga, TN
- 2 days ago
Come join our thriving team as a Remote Customer Service Representative!...
Remote WorkOverview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Customer Account Representative
- Hixson, TN (10 miles from Chattanooga, TN)
- 3 days ago
- Hixson, TN (10 miles from Chattanooga, TN)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Team Member - Chattanooga 2 HWY 58,TN (TN0807)
- Chattanooga, TN
- 4 days ago
- Chattanooga, TN
- 4 days ago
Job Details Job Location : Chattanooga, TN Position Type : Full-Time/Part-Time Salary Range : $13.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Role Description This is a part-time on-site role for a Customer Service Representative at Reliance Partners in Chattanooga, TN....
- East Ridge, TN (5 miles from Chattanooga, TN)
- 4 days ago
- East Ridge, TN (5 miles from Chattanooga, TN)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look...
Overview CHI Memorial Mountain Management CHI Memorial Medical Group (Mountain Management Services), now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity...
Customer Experience Representative- Chattanooga Airport
- Chattanooga, TN
- 9 days ago
- Chattanooga, TN
- 9 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Louisville Tile of Chattanooga is seeking a Customer Service Representative for inside counter sales. This position is responsible for maintaining and building relationships with customers....
Demographic Data for Chattanooga, TN
Moving to Chattanooga, TN? Find some basic demographic data about Chattanooga, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Chattanooga, TN
Highest Education Level
Customer Service Representatives in Chattanooga, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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