Customer Service Representative Jobs in Auburntown, TN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

Customer Care Specialist - Call Center

  • Carthage, TN (23 miles from Auburntown, TN)
  • 5 days ago
  • Carthage, TN (23 miles from Auburntown, TN)
  • 5 days ago

At least one (1) year of customer service experience, Call Center experience preferred....

Customer Care Specialist- Call Center. Job in Watertown Gr8Jobs

  • Watertown, TN (8 miles from Auburntown, TN)
  • 5 hours ago
  • Watertown, TN (8 miles from Auburntown, TN)
  • 5 hours ago

At least one (1) year of customer service experience, Call Center experience preferred....

Customer Service Representative

  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 2 days ago
  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Registrar

  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 2 days ago
  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 2 days ago

Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering...

Customer Service Registrar

  • Lebanon, TN (23 miles from Auburntown, TN)
  • 2 days ago
  • Lebanon, TN (23 miles from Auburntown, TN)
  • 2 days ago

Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering...

Lead Customer Service Representative

  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 4 days ago
  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 4 days ago

Assist in training newly hired Customer Service Representative Referrals: During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners...

Customer Service Associate - Temporary

  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 4 days ago
  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Site Coordinator- Mt. Juliet, TN

  • Mount Juliet, TN (24 miles from Auburntown, TN)
  • 7 days ago
  • Mount Juliet, TN (24 miles from Auburntown, TN)
  • 7 days ago

General Fasteners Company located in Mt. Juliet, TN is looking to hire a full-time Customer Service Site Coordinator. Are you a customer service rockstar who is ready to have your evenings and...

Customer Service Associate

  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 8 days ago
  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Receptionist / Customer Service Representative

  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 9 days ago
  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 9 days ago

Position Overview: Supports and adds value to an efficient organization dedicated to quality care and exceptional service. Performs a variety of clerical and customer service work in providing...

Member Service Representative- Rutherford County TN.

  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 10 days ago
  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 10 days ago

Job Description: Job Description Summary Interacts with the member to gain knowledge and understanding of their financial needs. Utilizes all available resources to provide the best solution to...

Pharmacy Customer Service Associate

  • Smyrna, TN (23 miles from Auburntown, TN)
  • 11 days ago
  • Smyrna, TN (23 miles from Auburntown, TN)
  • 11 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Full Time - Sales Associate - Building Materials - Day

  • Smyrna, TN (23 miles from Auburntown, TN)
  • 12 days ago
  • Smyrna, TN (23 miles from Auburntown, TN)
  • 12 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...

Retail Customer Service Specialist

  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 14 days ago
  • Murfreesboro, TN (17 miles from Auburntown, TN)
  • 14 days ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Customer Service Representative (Full-Time)

  • Lebanon, TN (23 miles from Auburntown, TN)
  • 18 days ago
  • Lebanon, TN (23 miles from Auburntown, TN)
  • 18 days ago

Overview Start Time Available: Monday - Friday | 11:00 PM - 7:30 AM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight...

Demographic Data for Auburntown, TN

Moving to Auburntown, TN? Find some basic demographic data about Auburntown, TN below.


Local
National
967
11
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Auburntown, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Auburntown, TN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Auburntown, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »