Customer Service Representative Jobs in Summerville, SC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 34 Jobs

Customer Service Representative (Scent & Care) - Goose Creek, SC

  • Goose Creek, SC (13 miles from Summerville, SC)
  • 12 hours ago
  • Goose Creek, SC (13 miles from Summerville, SC)
  • 12 hours ago

Symrise - always inspiring more Position Summary: The Customer Service Representative performs the daily activities within the customer service area to ensure order fulfillment....

IT Customer Support Specialist III / Berkeley

  • Moncks Corner, SC (11 miles from Summerville, SC)
  • 1 day ago
  • Moncks Corner, SC (11 miles from Summerville, SC)
  • 1 day ago

With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South...

Customer Service Associate

  • Goose Creek, SC (13 miles from Summerville, SC)
  • 1 day ago
  • Goose Creek, SC (13 miles from Summerville, SC)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Summerville, SC
  • 1 day ago
  • Summerville, SC
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Summerville, SC
  • 3 days ago
  • Summerville, SC
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Summerville, SC
  • 5 days ago
  • Summerville, SC
  • 5 days ago

Store 2702122: 1101 Central Ave, Summerville, South Carolina 29483 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

PT Customer Service Leader - Office Associate

  • Summerville, SC
  • 6 days ago
  • Summerville, SC
  • 6 days ago

PT Customer Service Leader - Office Associate Posting Date: 02/18/2025 Location: Summerville, SC Category/Area of Expertise: Retail Operations Job Requisition: 417976 Address:...

Customer Service/Sales

  • Summerville, SC
  • 7 days ago
  • Summerville, SC
  • 7 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Banking Specialist

  • Saint Stephen, SC (24 miles from Summerville, SC)
  • 9 days ago
  • Saint Stephen, SC (24 miles from Summerville, SC)
  • 9 days ago

High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level...

Customer Service & Retail Front Desk Associate - Store#9 - 3075 Ashley Phosphate Rd.

  • N Charleston, SC (16 miles from Summerville, SC)
  • 9 days ago
  • N Charleston, SC (16 miles from Summerville, SC)
  • 9 days ago

Prior phone or call center experience is a plus! *or more in markets with a higher cost of living #LI-DNI #DBHVOL...

Customer Service Rep(05642) - 1216 N Main St

  • Summerville, SC
  • 10 days ago
  • Summerville, SC
  • 10 days ago

We are searching for qualified customer service representatives with personality and people skills....

Bilingual(Spanish/English) Customer Service Representative

  • Saint Stephen, SC (24 miles from Summerville, SC)
  • 10 days ago
  • Saint Stephen, SC (24 miles from Summerville, SC)
  • 10 days ago

Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Intern, Customer Service & Sales Representative

  • Hanahan, SC (15 miles from Summerville, SC)
  • 12 days ago
  • Hanahan, SC (15 miles from Summerville, SC)
  • 12 days ago

Summary Assist in expanding our sales activities to support our fast-growing business. Handle front counter sales by focusing on customer relationships. Assist with managing sales of the company’s...

Seasonal Retail Sales Associate

  • Summerville, SC
  • 15 days ago
  • Summerville, SC
  • 15 days ago

What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Customer Service Representative Store # 72

  • Moncks Corner, SC (11 miles from Summerville, SC)
  • 15 days ago
  • Moncks Corner, SC (11 miles from Summerville, SC)
  • 15 days ago

Customer Service Representative Job Description At Parker's, we believe our company is only as successful as our team....

Demographic Data for Summerville, SC

Moving to Summerville, SC? Find some basic demographic data about Summerville, SC below.


Local
National
155,107
2,704
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Summerville, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Summerville, SC offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Summerville, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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