Customer Service Representative Jobs in Rock Hill, SC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 50 Jobs

Customer Service Associate Job Rock Hill, SC

  • Rock Hill, SC
  • 2 hours ago
  • Rock Hill, SC
  • 2 hours ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 2178...

Cashier - Customer Service

  • Clover, SC (16 miles from Rock Hill, SC)
  • 1 day ago
  • Clover, SC (16 miles from Rock Hill, SC)
  • 1 day ago

As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...

Cook - Customer Service

  • Lancaster, SC (20 miles from Rock Hill, SC)
  • 1 day ago
  • Lancaster, SC (20 miles from Rock Hill, SC)
  • 1 day ago

As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...

Retail Customer Service Specialist

  • Rock Hill, SC
  • 1 day ago
  • Rock Hill, SC
  • 1 day ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Pharmacy Customer Service Associate

  • Stallings, NC (22 miles from Rock Hill, SC)
  • 2 days ago
  • Stallings, NC (22 miles from Rock Hill, SC)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Specialist

  • Rock Hill, SC
  • 4 days ago
  • Rock Hill, SC
  • 4 days ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service Associate

  • Matthews, NC (22 miles from Rock Hill, SC)
  • 6 days ago
  • Matthews, NC (22 miles from Rock Hill, SC)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service/Sales

  • Pineville, NC (15 miles from Rock Hill, SC)
  • 7 days ago
  • Pineville, NC (15 miles from Rock Hill, SC)
  • 7 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Services Representative

  • Lancaster, SC (20 miles from Rock Hill, SC)
  • 8 days ago
  • Lancaster, SC (20 miles from Rock Hill, SC)
  • 8 days ago

L, Lancaster, South Carolina 29720 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

At Prism Medical Products, we're not just offering jobs-we're building careers. As part of our dynamic team, you'll be empowered to make a meaningful impact every day. Whether you're on the...

Customer Service Rep

  • Rock Hill, SC
  • 9 days ago
  • Rock Hill, SC
  • 9 days ago

Customer Service Rep ***The listed pay is final and non-negotiable. Please apply only if you are willing to accept this compensation.*** Customer Service Rep $13/hr 100% On-site in Columbia We are...

Front Office Customer Service Rep

  • Rock Hill, SC
  • 9 days ago
  • Rock Hill, SC
  • 9 days ago

a friendly and professional Front Office Customer Service Representative to join our team in Rock Hill, SC....

Customer Service Representative

  • Cramerton, NC (24 miles from Rock Hill, SC)
  • 10 days ago
  • Cramerton, NC (24 miles from Rock Hill, SC)
  • 10 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Customer Service - Self Storage Manager

  • Rock Hill, SC
  • 11 days ago
  • Rock Hill, SC
  • 11 days ago

Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...

Customer Service Representative

  • Rock Hill, SC
  • 14 days ago
  • Rock Hill, SC
  • 14 days ago

Service Representative....

Demographic Data for Rock Hill, SC

Moving to Rock Hill, SC? Find some basic demographic data about Rock Hill, SC below.


Local
National
118,452
2,702
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Rock Hill, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Rock Hill, SC offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rock Hill, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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