Customer Service Representative Jobs in Rock Hill, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Belmont, NC (23 miles from Rock Hill, SC)
- 1 day ago
- Belmont, NC (23 miles from Rock Hill, SC)
- 1 day ago
Store 2723957: 6441 Wilkinson Blvd, Belmont, North Carolina 28012 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Consumer Loan Specialist - Sales Customer Service
- Matthews, NC (22 miles from Rock Hill, SC)
- 1 day ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 1 day ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
Customer Service Associate Job
- Matthews, NC (22 miles from Rock Hill, SC)
- 1 day ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 1 day ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 9331...
Pharmacy Customer Service Associate
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 2 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(05631) - Hwy 9 Bypass
- Lancaster, SC (20 miles from Rock Hill, SC)
- 2 days ago
- Lancaster, SC (20 miles from Rock Hill, SC)
- 2 days ago
As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and giving customers the best experience possible....
Customer Service Rep(07273) - 1714 Gold Hill Road
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 2 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 2 days ago
As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and giving customers the best experience possible....
- Indian Land, SC (11 miles from Rock Hill, SC)
- 3 days ago
- Indian Land, SC (11 miles from Rock Hill, SC)
- 3 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Indian Land, SC (11 miles from Rock Hill, SC)
- 3 days ago
- Indian Land, SC (11 miles from Rock Hill, SC)
- 3 days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food....
- Lancaster, SC (20 miles from Rock Hill, SC)
- 4 days ago
- Lancaster, SC (20 miles from Rock Hill, SC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Full Time Customer Service Clerk
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 4 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 4 days ago
This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Customer Service Representative Come Join Us!...
Eyewear Customer Service/Sales Advisor Part Time
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 6 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 6 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
- Pineville, NC (15 miles from Rock Hill, SC)
- 8 days ago
- Pineville, NC (15 miles from Rock Hill, SC)
- 8 days ago
Job Summary Customer Service Representative Company in southwest Charlotte looking for a Customer Service Rep - Distrubution, to join their team and support clients. Contract to hire....
Retail Customer Service Associate
- Tega Cay, SC (11 miles from Rock Hill, SC)
- 8 days ago
- Tega Cay, SC (11 miles from Rock Hill, SC)
- 8 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Administrative Customer Care Specialist - Rock Hill
- Rock Hill, SC
- 8 days ago
- Rock Hill, SC
- 8 days ago
Terminix Service Inc in Rock Hill SC has the opportunity to add a member to the office team for a full time Administrative - Customer Care Specialist. Apply for this job if: You're comfortable...
Demographic Data for Rock Hill, SC
Moving to Rock Hill, SC? Find some basic demographic data about Rock Hill, SC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rock Hill, SC
Highest Education Level
Customer Service Representatives in Rock Hill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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