Customer Service Representative Jobs in Lexington, SC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 115 Jobs

Bilingual (Spanish/English) Customer Service Representative

  • Columbia, SC (12 miles from Lexington, SC)
  • 7 days ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 7 days ago

Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Customer Service Banking Specialist

  • Lexington, SC
  • 7 days ago
  • Lexington, SC
  • 7 days ago

High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level...

Customer Service Team Member - Columbia, SC (SC0309)

  • Columbia, SC (12 miles from Lexington, SC)
  • 2 hours ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 2 hours ago

Job Details Job Location : Columbia, SC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

Remote Customer Service Representative

  • Columbia, SC (12 miles from Lexington, SC)
  • 7 hours ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 7 hours ago

Pearl Interactive Network Remote Customer Service Representative in Columbia , South Carolina Pearl Interactive Network is sourcing Remote Customer Service Representatives....

Remote Work

Customer Service Representative

  • Columbia, SC (12 miles from Lexington, SC)
  • 22 hours ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 22 hours ago

We are looking to add a Customer Service Representative to our team at Wescott Acres! CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....

Concierge Customer Service Advocate III

  • Columbia, SC (12 miles from Lexington, SC)
  • 22 hours ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 22 hours ago

Summary We are currently hiring for a Concierge Customer Service Advocate III to join BlueCross BlueShield of South Carolina. You will provide prompt, accurate, thorough and courteous responses to...

Customer Service Representative, Full or Part Time

  • Columbia, SC (12 miles from Lexington, SC)
  • 23 hours ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 23 hours ago

Store 2720453: 3800 Rosewood Dr, Columbia, South Carolina 29205 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Claims Customer Service Advocate II

  • Columbia, SC (12 miles from Lexington, SC)
  • 1 day ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 1 day ago

We Prefer That You Have: Associate degree (2) years-of claims processing or call center experience. Knowledge of word processing, spreadsheet, and database software....

Retail Customer Service Cashier

  • Columbia, SC (12 miles from Lexington, SC)
  • 1 day ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 1 day ago

Req ID: 453611 Address: 2015 Bluff Road Columbia, SC, 29201 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Success Specialist

  • Columbia, SC (12 miles from Lexington, SC)
  • 2 days ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 2 days ago

Wilson Language Training Customer Success Specialist in Columbia , South Carolina Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...

Claims Customer Service Advocate I

  • Columbia, SC (12 miles from Lexington, SC)
  • 2 days ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 2 days ago

Duties Responsible for responding to routine inquiries. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Reviews and adjudicates claims and/or...

Customer Support Agent

  • West Columbia, SC (10 miles from Lexington, SC)
  • 3 days ago
  • West Columbia, SC (10 miles from Lexington, SC)
  • 3 days ago

This Customer Support Agent Position Features: Stable Company Growth Potential Great Pay to $0K Immediate need for Customer Support Agent seeking position with reputable, growing company that...

Customer Service Representative

  • West Columbia, SC (10 miles from Lexington, SC)
  • 3 days ago
  • West Columbia, SC (10 miles from Lexington, SC)
  • 3 days ago

Read more at www.dsv.com Location: USA - West Columbia, McQueen St Division: Solutions Job Posting Title: Customer Service Representative Time Type: Full Time FRAUD ALERT: Please note that DSV will...

Customer Service

  • West Columbia, SC (10 miles from Lexington, SC)
  • 3 days ago
  • West Columbia, SC (10 miles from Lexington, SC)
  • 3 days ago

We are a third-party recruiting firm assisting our client in finding a dedicated Client Service Representative to support individuals inquiring about disability benefits. The ideal candidate will...

Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)

  • Columbia, SC (12 miles from Lexington, SC)
  • 4 days ago
  • Columbia, SC (12 miles from Lexington, SC)
  • 4 days ago

Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...

Demographic Data for Lexington, SC

Moving to Lexington, SC? Find some basic demographic data about Lexington, SC below.


Local
National
113,713
2,422
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Lexington, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lexington, SC offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lexington, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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